Collection accounts 4 a Property Management Co. any interesting info or good tips 4 working w/ these accts.?

Question

The company has a collections company and I will be working there, I'd like to know more about the types of things you can or cannot say to default customers. Strategies or tips that can help me have better collection results. Thanks

Answer 1

Everything you need to know, you will find in that link.

If you are going to be a collector, you "need" to not only read but to understand the FDCPA.

Answer 2

Well, I am in Property Management. The number one thing to remember is that these people are going to have a horrible time ever renting again until this debt is paid. The old saying that you catch more bees with honey than you do with vinegar is true. Be nice at first try to understand that they may have fell on REALLY hard times. But alot of them just don't want to pay. They don't think that they should have to. Depending on your state as to what you are not allowed to say to them, but mostly you can not judge them to their faces. You can not call them lazy or tell them that they are bad people. Most of them will not care that it is ruining their credit. But they will care that other companies will not rent to them for owing this debt. Good luck and be prepared to be yelled at and cussed at...................

Answer 3

Try to work with people understand when things come up the bills may fall behind, remind them of ther commitments in a friendly way and do not be quick to judge. If you genuinely try to work with people and are firm and fair they will respond, of course there are the a$$holes out there but you only run into them every once in a while

Answer 4

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