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I am conducting a poll for statistical analysis on airline satisfaction. If you are interested please take a moment and answer the following two questions.

1. Would you fly

American Airlines (yes/no)
United Airlines (yes/no)
Southwest (yes/no)

2. If you answered no to for any of the above airlines please identify which airline(s) you would not fly with and why based on the following options (i.e. American-a)

a. Flight Problems (delays, cancellations, misconnections)
b. Customer Service
c. Airfare
d. Other

Thanks for your time.

2006-08-20 06:26:59 · 17 answers · asked by Anonymous in Travel Air Travel

17 answers

1. No to American

2. Customer Service, dirty planes in cabin areas. Bad unfriendly flight crews.
Over all they just do not put forward a good foot.

I fly many miles a month an well actually lay over before flying American

2006-08-21 04:20:16 · answer #1 · answered by Maui Boy 3 · 0 1

Since noone has fully answered, I will be the first.

1. Would you fly

American Airlines: No
United Airlines: Yes
Southwest: No

2. If you answered no to for any of the above airlines please identify which airline(s) you would not fly with and why based on the following options (i.e. American-a)

a. Flight Problems (delays, cancellations, misconnections)
b. Customer Service
c. Airfare
d. Other

1. American Airlines: d (inflight services; routings)
2. Southwest: (have not tried them, yet; inflight services

Hope this helps! Thanks!

2006-08-20 11:35:31 · answer #2 · answered by Anonymous · 0 0

Flying Southwest is like flying on a cattle car. They may be cheap but I am worth few extra dollars to fly a major airline and get a seat assignment.

2006-08-27 08:10:23 · answer #3 · answered by Wendy D 1 · 0 0

AA-yes (if routing made sense and cheapest fare)
UAL--yes (if routing made sense and cheapest fare)
SW--absolutely yes (almost always cheapest fare)

AA I've had customer service problems with in the past.
UA I've had flight problems, luggage problems, and various other customer service problems. The only airline I avoid like the plague is Delta, but will fly them if they're the only carrier. I've never had any problems at all with Southwest.

2006-08-20 18:52:42 · answer #4 · answered by basketcase88 7 · 0 0

American - qualified yes ("qualified" because of c)
United - no (a and b)
Southwest - yes

American - probably yes (although most of time it's too expensive)
United - probably no unless they offer significantly lower fare. I had too many problems with missed connections in O'Hare (United's hub) and customer service is much worse than it used to be before their bankruptcy
Southwest - yes, I like them!

2006-08-20 07:05:25 · answer #5 · answered by hec 5 · 0 0

No-Lost my luggage, delays (good customer service though)
No-Lost my luggage, delays, poor customer service
Yes-Haven't flown with them yet, but I'm running low on options since last time I flew with Delta the smoke detectors started going off and we had to do an emergency landing greeted by fire trucks. Delay of 5 hours. Awesome.

2006-08-22 04:25:32 · answer #6 · answered by Lisa H 4 · 0 0

well....I never saw a rapping flight attendant on Delta or American! plus Southwest still gives you peanuts

2016-03-26 23:00:17 · answer #7 · answered by Anonymous · 0 0

I would (and have) flown all three, whichever one offers the best fare (though that's often, in my experience, Southwest.) There can be problems with any airline; the fare's what's important to me.

2006-08-20 06:34:31 · answer #8 · answered by johnslat 7 · 0 0

Am Air yes
UAL yes
SW yes

I would make my above decisions on price. I wouldpick the airlines in order of how I like them and their performance.
1. swa 2. ual 3. am air.

2006-08-20 06:36:05 · answer #9 · answered by TG Special 5 · 0 0

yes to United and Southwest
no to American because of B

2006-08-20 10:38:30 · answer #10 · answered by Jacob S 2 · 0 0

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