It is not about being bothered or not; its a reality and the reason the issue has no political weight is that nothing can be done about it.
Look; a company outsources its jobs to India and lays off its engineers here. The company goes on; and the lawyer here, the accountant here, and the sales staff here all keep their jobs. 3 jobs are kept and maintained thanks to the outsourcing.
Alternative a company says, no, I'm going to continue paying a 1.5 per square foot rent, pay my engineers $75k a year, and go on....9 months later their $995 software package is undercut by a French company offering the same kind of software for $199....so this company goes broke and the building is vacant, and the lawyer, accountant and sales rep are out on the street with the rest.
Outsourcing is business survival - do it and stay in business - don't and go out of business. That simple. Either way jobs are lost....one way more jobs are lost.
2006-08-18 08:04:17
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answer #1
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answered by netjr 6
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Here in California, I know a LOT of people who have lost their jobs to outsourcing. I think it is a crock! I am personally sick and tired of calling a company and getting someone who speaks very poor English and has no idea of the different phrases we use.
I see the work going to India and a lot to Mexico!
2006-08-18 08:40:00
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answer #2
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answered by Blond Logic 4
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A lot of companies that outsourced to save money have found their public image has been tarnished as a result, and are taking the phones back in house where they can be answered correctly.
2006-08-18 08:05:02
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answer #3
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answered by oklatom 7
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I think customer service is starting to suffer. I had a problem with an application I was upgrading and had to call and speak with someone. Usually no problem. I was frustrated. I could not get through the thick accent. This is not a slam to any foreigners. This is a slam to the company. They are cheap, they are sacrificing customer service for $$. This is happening more and more. I am finding it more and more in my field of Information Technology and help desks).
2006-08-18 08:06:47
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answer #4
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answered by Michele D 2
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I do know that a number of companies, especially those who have outsourced customer services, are beginning to rethink ... in Britain I know of at least 5 companies who have closed their customer services section in India and relocated back to Britain because of numerous complaints about not understanding what the agents are telling them ...
2006-08-18 08:39:30
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answer #5
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answered by Sashie 6
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Don't like it. What is the purpose other than more money for the companies they represent. I don't see where it helps the citizens here.
2006-08-18 09:04:56
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answer #6
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answered by sassyk 5
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Let them outsource. New companies will take their place...
2006-08-18 08:01:01
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answer #7
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answered by gokart121 6
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some ppl here in USA don't want think about big problems, cuz is to much for a low level brains, read these web site http://www.economyincrisis.org/show da problem no is Small or about India da problem is WE NO HAVE MORE COMPANIES
2006-08-18 08:15:58
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answer #8
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answered by Love America 4
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Not-bothered, but those are mostly telemarketing and IT jobs anyway.
2006-08-18 08:02:50
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answer #9
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answered by Kris B 5
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