files are deleted after restart?

Question

whenever i restart or shut down my system all the files which are in recycle bin or any recently opened document in word or excel are removed, i dont know why this happens? i think some configurations are changed by mistake, so pls if anybody know how to solve my this problem pls tell me

thanks in advance

Answer 1

Is it possable that you have more then one account on that pc. where if you logged in as a different user, the files would be there again? Check the control panel user accounts and see if you have more then one account on that PC.. ( Its possible that your user file is corrupt, and its auto logging into a default profile.... anyway itd weird,

What would happen if you tried to install a program? and then rebooted?

Try starting in safe mode (F8 after the keyboard flashes when booting). select safe mode, let it boot select ok, and right click the desktop and save a empty new folder. reboot in safe mode, is it still there? Do it again but without the safe more.