i recently flew to london from philadelphia on us airways.this was my first time taking us airways to london.i usually take american airlines(which i give a five star rating).but this year i took us airways because i didnt feel like going to new york to fly out and gas is too high to drive that far.anyway.the in flight service is the worse ive ever seen (and ive flown alot of different airlines).the flight attendants are the mean.and the food was canned ravioli.the seats were made out of cheap matrial and tiny( they said that their seats were "33" inches on their website.that is a myth) i can totally see why they are bankrupt.
does anyone else think they are a crappy airline.
2006-08-17 09:23:57 · 14 answers · asked by Anonymous in Travel ➔ Air Travel
and one more thing.they only gave us(me and the other passengers) one meal on a 8hr flight!
2006-08-17 09:38:59 · update #1
Yes, USAIR (also known as US Worst) is awful!
2006-08-17 09:30:09 · answer #1 · answered by bobsled 5 · 1⤊ 3⤋
We get crappy service because people don't say anything to the people that can do something about it!!!! Write them a letter giving specific information, flight numbers, dates, reservation numbers. Tell them, in detail what the problems were you had and how the service was not what you paid for. Tell them that you are very much not happy with the services and you are doubting that you will fly with them again as there are many other airlines out there. End by saying that you don't know how this problem can be resolved but you would be more than happy to talk to someone about your experince. Give them your phone number, mailing address and email address (btw email this letter) and you will probably get a voucher for a free fligh and something will be done about the rude flight attendants.
2006-08-17 09:34:08 · answer #2 · answered by Anonymous · 4⤊ 0⤋
I flew US Airlines once State to State. I hated it.
When I go Overseas It's Always BRITISH AIRWAYS! The Flight attendants are so sweet (and have a cute accent) Free Booze, Good Food, and Always allot of it plus they feed me Three times.
They will always be my Overseas Airline of Choice!
2006-08-17 09:33:15 · answer #3 · answered by Brooke 2 · 1⤊ 2⤋
Last 48 hours I’ve been trying to secure our family trip with USAIR/AA. Their phone message keeps talking about bad weather, request I call back later and disconnects. I want to use my companion certificate, so I have to use the reservation line. I actually spoke with a lady for usair/aa, (from customer assistance) her solution was to set my alarm for around 3:00AM. Sounds like customer service back in the 60’s!
2015-03-05 13:11:29 · answer #4 · answered by ? 1 · 0⤊ 0⤋
Acctually you are wrond - American Airlines bankrupt, US Airways WAS making money and they bought American Airlines :)
2015-07-09 03:04:34 · answer #5 · answered by Tanya Davis 1 · 0⤊ 0⤋
Can't say, but I tend to agree...the customer knows best! If they're having trouble getting passengers in their seats...LITERALLY...maybe they should rethink their business model! I've heard people who dislike Southwest, but I'm a loyal customer. They've never lost any of my baggage, the flight attendents are OWNERS, so they really care about you, as the customer, and they're champs in pricing low and delivering high. When I used to fly overseas, I tended to take Icelandic Air...they were superb in all areas, but truly outstanding for food!
2006-08-17 09:54:04 · answer #6 · answered by Rev Debi Brady 5 · 0⤊ 1⤋
I fly USAirways about two or three times a month and have never had any problems with them. (The only time I have even had a canceled flight on them was when there was a 3-foot snowstorm in Boston, and they handled the situation perfectly). Although I've never flown them trans-Atlantic and I agree American is great.
USAirways is also no longer bankrupt.
2006-08-17 09:34:22 · answer #7 · answered by Mike R 6 · 1⤊ 2⤋
YES. Let me guess, they were the cheapest so you decided to click "book it". Why? Do your research. Delta Airlines is my favorite. No hassle. I also had problems w/ Southwest, never fly them. US Airways gave me a run for my money two times, once they overbooked my flight. I hope you learned your lesson.
2006-08-17 09:37:16 · answer #8 · answered by Shaneka D 2 · 0⤊ 2⤋
i fly a whole lot and i must say they are mean i have noticed myself. You are absolutely right. You should have said something to them or asked where to file a complained.
2006-08-17 09:30:22 · answer #9 · answered by Anonymous · 1⤊ 2⤋
they're all pretty crappy these days. I do have to admit though that if you're flying first class on delta the food is still delicious!
2006-08-17 09:30:05 · answer #10 · answered by A.Marie 5 · 1⤊ 2⤋
you answered your own question they are bankrupt and the truly suck as an airline and has the worst customer service
2006-08-17 09:29:34 · answer #11 · answered by Eric D 3 · 4⤊ 2⤋