my kenmore washes the clothes but won't empty the water so it can complete the cycle
2006-08-15 03:44:56 · 10 answers · asked by gina 1 in Consumer Electronics ➔ Other - Electronics
Keep calling Sears repair. We had the same problem on a new HE washer from Kenmore and they replaced the pump several times at no charge to us. Eventually they told us the pump was a bad design and recalled and they were replacing all the pumps with a different design. They put it in and we have had no problems since. If you have a high efficiency washer you need to use high efficiency detergent. It will have a big HE on the side of the bottle.
Call Sears and let them know you may need your pump replaced with the updated design.
2006-08-15 03:53:28 · answer #1 · answered by Anonymous · 0⤊ 0⤋
Get a big bucket and take the end of the drain hose and put it in the bucket to let it drain out most of the water. Put the drain hose back on the standpipe. Try again on the spin cycle. The spin cycle uses centrifugal force to extract the water from the clothes and then the pump should be able to get it out through the drain hose. If the cycle finishes and the clothes are still too soggy, there is a problem in the pump. If the spin won't work, even with most of the water out, you probably have a belt failure. (If the water won't go down the pipe, but instead goes all over the floor, your standpipe and/or drain needs to be unclogged. Call a plumber) Let's hope it's the belt, because it's cheaper, but either way, you will probably need to call the repair guy.
2006-08-15 03:56:11 · answer #2 · answered by dig4words 3 · 0⤊ 0⤋
well when my washer did that it was the motor or the pump but my washer was 25 years old it was a whirl pool they told me it would cost $200to fix and i thought for 200 more i can get a new one i got a maytag and it works great i heard kenmores arent that great of washing machines if you can get them to take it back or exchange it for a whirl pool or a maytag that would be good
2006-08-15 03:54:19 · answer #3 · answered by ~Lisa~ 3 · 0⤊ 0⤋
I had the same proble last year. I had to call sears home repair. It turned out to be the control dial, which was still under warrantee. The actual part is easy to change, but the technitian had to test other possibilities first.
2006-08-15 04:17:02 · answer #4 · answered by WOODY 1 · 0⤊ 0⤋
Check your hose coming out of the machine, maybe it has a kink and can't drain the water.
2006-08-15 03:49:25 · answer #5 · answered by Anonymous · 0⤊ 0⤋
water pump
2006-08-16 02:42:25 · answer #6 · answered by Paul J 2 · 0⤊ 0⤋
Try a new water pump...
2006-08-15 03:50:15 · answer #7 · answered by Anonymous · 1⤊ 0⤋
Sounds to me like its broken.
2006-08-15 03:49:08 · answer #8 · answered by Tunasandwich 4 · 0⤊ 0⤋
make sure it is set to drain
2006-08-15 03:52:03 · answer #9 · answered by <3Jess<3 2 · 0⤊ 0⤋
call someone to fix it.
2006-08-15 03:48:41 · answer #10 · answered by Mama R 5 · 0⤊ 0⤋