I've got a fairly modern computer with windows xp and Zone Alarm virus software. Whenever I try to load up msn it says something about 'key ports' and won't work. Has this happened to anyone else and please can you suggest a way to fix it?Thankeshun!
2006-08-14 18:00:46 · 4 answers · asked by Moi? 3 in Computers & Internet ➔ Other - Computers
Your problem is Zone alarm. It is a fantastic firewall, but it isnt so good at cookies. Think of it like this, you live inside your home, but sometimes you have to go out side. Zone Alarm is the bolt on the door.
My advice; remove zone alarm from your system, or completely disable it. Lavasoft has a great program called adaware, its a free download, just google it. If you are worried about security then do what I do. I use Firefox instead of IE6 and I run adaware after EVERY internet session. Viruses arent so much a problem any more as is spyware and tracking cookies, those are your worries, and if you want to surf the net, then you have to let these cookies in and not all of them are good. If you are worried about viruses then go to symantec.com. there you will find a free online virus scan, it takes a few minutes, but it is thorough. I run that about once a month. Also, always be aware of where you are surfing. I hope this helps.
2006-08-14 18:13:44 · answer #1 · answered by Pigeon P 3 · 0⤊ 0⤋
That happened to my fiance and the problem was she had Windows XP Service Pack 1 and it was not fully updated. I would also recommend downloading SP2 from the link below:
http://www.microsoft.com/athome/security/update/sp2.mspx
Don't worry, the link is safe :)
2006-08-14 18:05:47 · answer #2 · answered by Anonymous · 0⤊ 0⤋
Do you have the latest XP service packs? That might do it.
2006-08-14 18:04:39 · answer #3 · answered by Mclaren 3 · 0⤊ 0⤋
i'm not sure just try google fo the mean time.
2006-08-14 19:16:14 · answer #4 · answered by Anonymous · 0⤊ 0⤋