2006-08-14 16:58:29 · 14 answers · asked by noble serf 2 in Business & Finance ➔ Careers & Employment
Be prepared to be yelled at. A lot. good luck and don't call me!
2006-08-14 17:03:51 · answer #1 · answered by lolo 5 · 0⤊ 0⤋
It depends on the call center.
In the IT field, almost everyone has spent time "on the phones" at some point in their career. Phonetime teaches you to think logically in your troubleshooting as you have a limited time to resolve the issue. It also teaches you how to break down and simplify complex issues in order to explain them to those less knowledgeable.
It is also usually fairly easy to get hired so they make very good entry level technical resume builders.
The downside is that they usually have limited room for advancement and will only give you basic to intermediate technical knowledge.
As for the comment that Call centers don't have 401K plans, disregard that persons comment. Benefits change based on which company you work for. Most major corporations have excellent benefits.
Now if you are instead considering working for an outbound telemarketing sweatshop, disregard everything I said because I hate getting those calls and refuse to do that job.
2006-08-14 20:35:41 · answer #2 · answered by Jim R 5 · 0⤊ 0⤋
A call center career is not bad for a start. It will probably lead you into something that can produce more income in the future.
If the perks (benefits) are good you might want to do it for the long term but most people I speak with want to do it as a stepping stone to something better down the line. Hope this helps.
2006-08-14 17:07:06 · answer #3 · answered by Charlie 2 · 0⤊ 0⤋
I think it bites...but if you love it, and you're good at it, go for it. No one elses opinion really matters, but I'm still going to tell you my experience with it.
I've done telemarketing/call center work for mortgages, car insurance, college scholarships, CAD software, and credit card stuff. All of it had its benefits and drawbacks. Many times, the company/organization was kind of crappy or shady. I felt like a scum bag and a sinner knowing that I made a living pestering the living day lights out of people during their dinner hour. I worked for one company that didn't even obey the National Do-Not-Call List and nightly I was threatened by common folk out for my blood. It was hellish. Doing surveys was just as bad. Not many "qualified" leads want to do business or discuss their personal habits over the phone, not even when you talk to them in a breathy sexy southren accent. Believe me, I've tried it all. Good Luck to you, maybe you're better at it than me. I just feel like my few years as a call room person was a chance to pay bills while I focused on my own business dreams.
2006-08-14 17:19:30 · answer #4 · answered by nellie_3000 3 · 0⤊ 0⤋
A career? Its perhaps the most glorified clerical job on the planet. THe late working hours are stupid and you end up being a spaced-out zombie with serious health problems that you will repent once you hit 30+. Its an enticing cage where your youth is sucked out by an inhumane machine that will discard you sooner rather than later.
2006-08-14 22:07:12 · answer #5 · answered by fistfull-of-$ 3 · 1⤊ 0⤋
It depends...do you want to be timed for the length of time you are on the phone? You could have a quota to contact say 40 people but only the ones that you actually speak to are counted as meeting your daily quota. In other words, you may have to make 60 to 80 calls before you get the 40 acceptable ones to management.
2006-08-14 18:06:16 · answer #6 · answered by Hope 3 · 0⤊ 0⤋
Monster , Yahoo Hotjobs, Careerbuilder are some of the largest job boards, where you can apply for jobs and upload your resume. Since Craigslist, allows free job postings, many smaller companies post their vacancies on this online classifieds website. You can also search for jobs from multiple websites using aggregators like SimplyHired and Indeed. Referrals are also becoming a increasingly popular way to get hired.
More details and website links available at
http://tinyurl.com/emdyn
2006-08-14 20:52:07 · answer #7 · answered by Ranjita 4 · 0⤊ 0⤋
whats a call center
2006-08-14 17:05:30 · answer #8 · answered by Anonymous · 0⤊ 0⤋
It can be very rewarding, lead to major bucks and a great salesperson. However, it will never be fun to tell someone what you do for a living. This is a tough gig but anyone who sincerely enjoys it can be devastating. Most can't handle the rejection. Takes a strong one!
2006-08-14 17:08:39 · answer #9 · answered by grassi73 1 · 0⤊ 0⤋
It was one of the best jobs I ever had! It was my first job, however it was fun and rewarding. I miss it to this day , but we have to move on. I used my knowledge to secure a job making much more a few years later. Money isn't everything you need to enjoy your job - and I did!!!!
2006-08-14 17:18:55 · answer #10 · answered by Sean J 3 · 0⤊ 0⤋
Do you really want to work in a box and have
managers shouting at you all day, because you are not meeting the daily quota? Not Me!
2006-08-14 17:04:53 · answer #11 · answered by cab veteran 5 · 0⤊ 0⤋