2006-08-14 16:49:35 · 8 answers · asked by noble serf 2 in Business & Finance ➔ Careers & Employment
Not to be evil, or sound the least bit racist but...I can't understand a single word they are saying to me. As knowledgeable as they are there is just a big language barrier...and English is my second language, but my accent is not thick (not thin either).
2006-08-14 16:59:00 · answer #1 · answered by MzzandtheChuchuBees 5 · 0⤊ 0⤋
Honestly, it is very frustrating when I can't understand the rep's accent. When I call a call center, I am usually doing so because I have a problem or a question. So to add to the confusion and frustration, I'm trying to be polite and saying over and over "I'm sorry I can't understand you" . Then I feel bad for the call center rep AND I can't get my question answered because I can't interpret the accent.
2006-08-15 00:03:10 · answer #2 · answered by I'm_Bored 4 · 0⤊ 0⤋
Do you long for a career in a call center?
2006-08-14 23:54:58 · answer #3 · answered by intelbarn 3 · 0⤊ 0⤋
great idea because it's cheap labor. I have to tell you that I know people that have been down that road. The problem is they don't speak english very well and it can't be hidden. Very frustrating to work with.
2006-08-14 23:54:32 · answer #4 · answered by grassi73 1 · 0⤊ 0⤋
Only annoying when then don't speak English well and need to give allot of information.
2006-08-15 00:01:29 · answer #5 · answered by Anonymous · 0⤊ 0⤋
Sorry but I do not like this outsourcing mainly because it is so difficult to understand them
2006-08-18 22:32:27 · answer #6 · answered by Anonymous · 0⤊ 0⤋
As soon as I speak with one I ask to be transferred to someone in the US
2006-08-14 23:55:25 · answer #7 · answered by ML 5 · 0⤊ 0⤋
difficult to understand
2006-08-14 23:54:46 · answer #8 · answered by pahump1@verizon.net 4 · 0⤊ 0⤋