If you're at a restaurant, and you've been waiting a long time for your food, is it ok to tell your waitress:

Question

"Where's our food? We've been waiting 45 minutes! If we don't get it soon, we'll leave!" (This is what my dad said)

Answer 1

Are you kidding? 45 minutes? That is ridiculous. I will not only tell the waitress. I will ask to speak to the host. Get a free dinner out of it.

Answer 2

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Answer 3

No. But I sympathize. 45-minutes is far too long by any standard, and your dad is right to be pissed-off.

On the other hand, if Dad ordered an extra well-done steak on a busy Saturday night, some leniency might be in order.

One thing to bear in mind is that food delays are usually the fault of the kitchen, not the waitress – who is probably just as frustrated as you are that her customer’s food has not come. She knows that this will jeopardize her tip – her living – no matter how good her service is to you. Not that this means your dad shouldn’t be angry – but it’s something to keep in mind.

Of course, if your waitress is chatting with her boyfriend while your food gets cold under a heat-lamp, that’s another matter.

Leaving the restaurant after an unreasonable wait is certainly a valid option. If you go, I would leave cash for any drinks you may have consumed while waiting, and then just go. Threatening to go, or otherwise giving attitude to the waitress (even if that attitude is well deserved) will not make your food come faster.

If your dad does decide to wait it out, I would hold my complaints until the end of the meal, thus negating the “spitting” option mentioned by so may above (although god forbid you should ever go to such a place) – and then go speak to the manager and let him/her know that your experience was horrible and why. If they’re worth their salt, they’ll try to make it right. And if not, you know where to stay away from in the future.

Now, with all that said…

It sounds like you’re talking about something that has already transpired. If so, I suspect that your dad’s evening may have already been annoying enough without you correcting him on his manners. Let it slide, my friend. Trust me on this.

Answer 4

45 minutes is a long time to be wating for your food. I usually wait 30 minutes if it's empty, an hour if the restaurant is completely filled with people, and usually 45 minutes on a normal day. Just be sure not to be too rude because I have known some waitresses (mostly ex-girlfriends who worked in diners) who spit in people's food if they're too abrupt.

Answer 5

It's not the waitresses fault that your food isn't out most of the time. Is he a frequent there? I know when I was a waitress, I was as nice as possible, no matter how rude they were. But tell him to keep this is mind...
I will get the food out as soon as it's done
As your waitress I am the only one
To bring it to you while it's still hot
Being rude to me, I beg of you not
I'm only one person and don't get a rest
It's my job to do my best
So please be nice to me on your trip
I'm trying to get a really good tip.

It's a little poem I wrote. Thought you might like it. I hope he controls himself a little better next time. 45 minutes is a very long time to wait, but I would tell him to tell that to the manager, not the waitress. And make sure you don't let him put your waitress down in front of the MGR, it's not her fault! Good luck!

Answer 6

If you've waited 45 minutes, then what's another 10 or 15?? If you're willing to sit there and not acknowledge the fact that you haven't gotten your food after nearly an hour, he had no right to complain. He allowed it to happen. He should have left after 30 minutes.

Answer 7

PLEASE LISTEN CAREFULLY
As someone who has waited tables NEVER,NEVER PISS OFF THE WAITER OR WAITRESS. Do you want your food free of semen, dirt, spit, hair etc. you will nicely say Hey, i understand that the kitchen my be backed up you seem a little busy here, do you have any idea how long it will be for our food? trust me what your dad said is not the right way of handling it, contrary to what consumers think the customer is not always right in fact you are guilty until proved innocent, and the waitress would probably want you to leave because you are one less table she has to deal with and if it was taking 45 min then she is in the weeds(Way behind, waiting lingo) and you're not going to leave a good tip at this time anyway. Hey rent the the movie WAITING, waiting tables is just like that.

Answer 8

1. 10 minutes is long enough, since it may be a busy hour for waitresses/waiters.

2. Politely wave for their attention & let them know you are ready to order. Remember, you do not want anyone spitting, or worse, in your food because you made them mad.

3. If they excuse themself because they have to do attend to something else, this place is too busy & the food is probably slap-dashed off as well.

4. Just leave and go elsewhere — somewhere where you're not invisible to the waitress/waiter.

Answer 9

45 minutes a long time to wait in a restaurant. Not only was it appropriate for your father to remind the waitress, but depending on what was ordered the restaurant should have provided the meal for free.

Answer 10

I would just ask if they could check on it....Speaking from a servers perspective, I think your server should not have let you sit there for such along time without coming to say something like...I just went and checked on your meal, I apologize for the wait, this is whats going on....etc etc...I find that as long as you keep in communication with your table they generally will be ok. If its exceptionally long I would bring out bread or something and say that again, I am sorry for the wait, here is a little something tell your food gets here, I would never ignore my table and act like there was nothing wrong..