and the girl that was serving me started making converstion with one of her co workers. It wasnt the conversation as such that only peed me off - she was talking like ''Oi heyaaaa, ow ya been!!?'' (lowclass worker style).
I was basically standing there talking to her as well, making my booking while she was checking seat availibility.
I mean, how unprofessional is that? Does anyone else think so?
National Express has just got the thumbs down from me for having such slobbish workers.
2006-08-12 06:37:59 · 14 answers · asked by Me 1 in Society & Culture ➔ Etiquette
No, she was talking to many of her co workers there - in actual presence. Probably talking to about 2/3 workers while I was making my booking.
another was ''hiyaaaa, why dint ya text me!!'' - talking like a complete slob, loudly in front of customers.
2006-08-12 06:43:32 · update #1
Get a life you sad Tw@.
2006-08-12 06:40:19 · answer #1 · answered by Anonymous · 1⤊ 1⤋
You should have politely told the girl to stop talking whilst she was dealing with you. Or you could have asked to see the manager. It's your right, afterall it's your money. I work in a department store and I HATE it if my colleagues talk to me whilst I'm serving customers. I always say, hold on til I finish serving. I don't like it as a customer so I don't see why I should do it as a worker. I have had complaints and I don't mind getting the manager down. It makes the customer feel better and that's what the manager is there for. I don't suck up to the customers because I get some really dodgy ones who are so rude but I try to do my job as professionally as I can.
Complaints weren't about me, you understand! I'm perfect!! HA HA!!
2006-08-12 06:44:27 · answer #2 · answered by roxpox99 3 · 0⤊ 1⤋
That soo annoys me too. Like when your queueing at the bank or the post office for ages and then, when it's your turn, they close the till. Then I really go off on a rant.
Don't think much of your comment re low class worker style though, naughty
2006-08-12 08:52:56 · answer #3 · answered by bookwormaddict 2 · 0⤊ 1⤋
I agree. That is completely unprofessional. Workplaces need to establish a "no talking to coworkers when dealing with customers" rule. Its a great solution to such an annoying problem.
2006-08-12 07:38:58 · answer #4 · answered by Cari 2 · 1⤊ 0⤋
It is rude and I can imagine that it would be annoying. I personally would probably not complain as it must be a fairly rubbish job to some extent; also customers CAN be very rude as well. I don't think it's much fun dealing with member's of the public. National Express should train their staff better - it ultimately their responsibility.
2006-08-12 06:55:05 · answer #5 · answered by Pip 2 · 1⤊ 0⤋
Well, years ago they had one in my local office - we used to send parcels on the coaches - who was one of the most beautiful women I'll ever see, anywhere. So I always think of her when someone says National Express. What about in the bank, when they're queue is out the door, and these old dears - usually - are telling the counter-staff all about what their kids have ben doing for the last five years? You're on your luch-break, just trying to bank a fricking cheque, and they are waffling for England! AAARRRGGGHHH!!!!!
2006-08-12 06:43:29 · answer #6 · answered by Anonymous · 0⤊ 1⤋
Dear Sir or Madam
National Express and that of it's Management hold the legal right to employ those whom they so wish and it is not for any Member of the General Public to tell National Express who they have to employ, or not.
If for any reason of a legitimate reason you have any geniune cause of complaint against any National Express Employee, then you have the legal right to make your complaint in writing, to National Express at Birmingham.
National Express in your Telephone Directory will be only too pleased to give you the Address of there Complaint's Department situated in Birmingham.
Further to my answer, it seems to me that there are far too many people using there PC & The Internet in order to cause far too much trouble and to acquire information from the Internet User's to be passed on to other's for illgal purposes and cause trouble and therefore to all person's throughout the world, this must stop.
The Internet System is there to be used for legal purposes and not for that of causing trouble, or used in the commission of comitting any crime.
2006-08-12 06:52:03 · answer #7 · answered by STEVEN 2 · 0⤊ 1⤋
Very unprofessional but it might have been a long day and a long term friend might of called out the blue whats person going to do!?
2006-08-12 06:41:20 · answer #8 · answered by Coley61 3 · 0⤊ 1⤋
Doubt if the job requires brain surgeons so you will have to put up with the lower class workers and all that it brings when you buy your national express ticket,, but then you must be lower class to be travelling on a peasent carriage !
2006-08-12 06:42:18 · answer #9 · answered by banditblue1200 4 · 0⤊ 2⤋
Yes I do. Old women are the worst for it in Newsagents. I Just interrupt and say "Excuse me....I'm waiting to be served".
I HATE bad service....one thing that really rile's me.
It wasn't the one in Manchester by any chance was it?....just going from your impression of her.
2006-08-12 06:42:30 · answer #10 · answered by Gypsie 5 · 0⤊ 1⤋
Ok it was rude of her, but I find the quote 'lowclass worker style' from you very snobby. I reckon you should get you head out of your ***!!
2006-08-12 06:46:58 · answer #11 · answered by littlebethan 5 · 0⤊ 1⤋