after downloading the latest updates from windows I am now getting a message saying my windows prog is counterfeit. I bought the machine at Staples with windows preloaded and I'm sure its all legit., The product key code is taped to the bottom of the laptop
2006-08-09 02:32:05 · 27 answers · asked by Anonymous in Computers & Internet ➔ Software
Call Microsoft and explain. Microsoft customer service is actually some of the best I have ever experienced. They will help you.
2006-08-09 02:35:14 · answer #1 · answered by Cool Guy in Cali 2 · 1⤊ 0⤋
because the update made it possible. That is also my case but I just ignore it because the one responsible for installing windows on my pC had an illegal or pirated copy of windows.... You are also a victim of it so contact the person who installed windows for you... I think, to get the original copy would cost a lot.... In my case, it would remain to be counterfeited because I've got no amount to buy the original one...
2006-08-09 02:38:23 · answer #2 · answered by Anonymous · 0⤊ 0⤋
The latest update from microsoft require to download a activeX component which verifies if your version of windows is leagal. It also installs it into the OS. Now you have a illegal copy so you get that message! Buy a legal one or format and reinstall the illegal one ;) Best of luck!
2006-08-09 02:36:48 · answer #3 · answered by Abhinav B 2 · 0⤊ 0⤋
When you download updates from Windows Update, it also downloads a program called something like "Microsoft Genuine Advantage Tool" or something like that. Actually, that program is at no advantage to you or me, regardless of whether the copy of windows we have is legit or not. And, the tool is not perfect so it sometimes tells legit windows owners that their licence is illegal. THAT SUCKS!!! If that tool or whatever of yours is not stopping you from doing anything, you should continue to use the computer, because you won't be able to remove that tool. If it is actually stopping you from doing your daily stuff, call microsoft.
2006-08-09 02:40:00 · answer #4 · answered by Anonymous · 0⤊ 0⤋
Contact Microsoft with the info, ask them to verify. Should be corrected.
Odd. Usually this happens when you use "pirate" Windows, you take a chance on updating Windows. Maybe Staples bought a supply of "pirate" software unknowingly.
2006-08-09 02:37:02 · answer #5 · answered by Anonymous · 0⤊ 0⤋
This happened to me once too, back in the DOS days. I phoned Microsoft, they flippantly told me to remove the O/S. I phoned the store I bought the system from, and the owner said, "here's our story..." Obviously the system manufacturer had made illegal copies of the OEM O/S. I was able to continue using the O/S until I was ready to upgrade -- not sure if you can -- but it will prevent you from making legal upgrades and getting support. Sorry! There's a world of crooks out there, and Microsoft doesn't seem to care if innocent parties get caught in the crossfire.
2006-08-09 02:40:35 · answer #6 · answered by ? 2 · 0⤊ 0⤋
One of the updates was a program that checks your version of windows and has a message come up if it's illegal. I saw this and I didn't install that patch. I did read about it and it said that they don't "report" you, they just want you to buy a legit version. That message will probably continue to pop up until you do, or you can try uninstalling the last update.
2006-08-09 02:37:48 · answer #7 · answered by bogoyatoo 3 · 0⤊ 0⤋
this is because windows genuine validation software got downloaded on your computer along with the latest update, you may have bought this computer from staples, but there is every possibility that it could have been stolen, if you are pretty sure about the validation of your copy of windows, talk to microsoft rep and let him know about it.
2006-08-09 02:35:56 · answer #8 · answered by Yanky 3 · 0⤊ 0⤋
I had this same problem too. It is a setting on your computer that is not allowing it to verify your copy of windows. If you go to to the Microsoft website and search for that message it will tell you what to do. That is what I did and it went away.
2006-08-09 02:37:19 · answer #9 · answered by Heather B 4 · 0⤊ 0⤋
Are you sure the keys match?
Download this program to find out what key you are actually using.
http://www.magicaljellybean.com/keyfinder.shtml
If the keys match then someone copied your key off your case and activated your key before you did.
Hopefully MS will fix you right up with a new key and blacklist your old key. This will leave the thief with the illigal copy.
2006-08-09 02:45:16 · answer #10 · answered by biller19 5 · 0⤊ 0⤋
I have heard a lot of this lately, call microsoft and explain the situation. If you want some fun call staples and tell them that microsoft says they are selling counterfeit merchandise and that you are going to sue.
2006-08-09 02:36:52 · answer #11 · answered by Interested Dude 7 · 0⤊ 0⤋