Has anyone ever filed a claim on a damaged package from shipping co.? Do they pay up to the insured amount?

Question

I shipped my stepson's computer to him when he moved away to school. The package was mangled. After examination they have "approved the claim" and will repair rather than replace. I'm wondering what they base their numbers on.

Answer 1

~In order:
I have.
It all depends.
Congratulations.
Sucks to be him.
That's typical.
The horoscope and lunar cycle.

Answer 2

shippping companies will do what is most cost effective, it would be cheaper for than to repair it that to replace it

Answer 3

>Yes....eventually.

You are paid as little as they can get away with.<