Hotel Management!!!!?

Question

Could anyone tell me about Hotel Management from a personal expierence with it rather than a website? Like what do you do, how did you get to that point, what days of the week you work, the hours, where you work, and how much it pays? I am interested in the field but i want a persons view that has delt with it!

Answer 1

I have worked 2 for hotels... Its very hard!!! You have to be very patient!!! I have delt with my share of ridiculous guest!! I have 6 months working for a motel and 1yr and 6 months working for a very pretigious four diamond hotel... the guest are always the same... Working for a four diamond hotel is more challenging because the guest are way less patient... As soon as you get it through you head that you are there to serve them then you will be okay! As far as the hours go if you expect to work less that 12-14hrs a day then this is not the profession for you!!! Trust me!!! And as far as pay goes unless you are the General Manager then working for a hotel sucks... You have to remember that large hotels have to pay ALOT of people so individual pay is a little depressing.. now if you choose to work for a small company like holiday inn and a Ho-Jo then the pay is not that bad!! Oh and another thing... If you want weekends off EVER!!! Run and dont stop because it aint gonna happen.... my advice???? if this is what you want to do go to school and pass everything and go for years.... anything less and you wont get far in this industry....Good Luck though!!~!!

Answer 2

Hello. Well those answers kinda put a damper on things. I work as a GSR at a Red Roof Inn. I love it, no the pay is not great. I think staying with a more economy type hotel is better, less hassel & guest dont expect to be treated like royality. I think the pay would be decent for a GM & benefits are good. I am taking a hotel/restraunt management online coarse right now. If you are looking into management anywhere you have to start low in the company & move up. I figure working as a GSR for 2-3years plus taking some training coarses & watching & learning from my manager will get me on the way to where I want to be. Hands on along with a certificate in that field cant hurt. Thats my plan to live in GM with extended stay hotels, do a great job, try to keep it fun. Keeping your employees at work and working seems to be one of the most difficult parts of the job. A detailed schedule of what needs to be completed by everyone every shift would take care of alot of that so that people dont keep trying to pass it off to the next shift. Good Luck!:)

Answer 3

Ok, hotel industry is very difficult. I have been in the industry almost 10 years now. I started out as a front desk agent, and worked my up the "food-chain" to General Manager. If you want to be a manager expect to work 7 days a week, and nothing less than 10 hour days. The hotel industry rate of pay fluctuates per region of the country, hotel brand, and size. You have to be able to control your temper, and handle all sorta issues and angry guests. Learn to be able to smile when being sworn at!

Many times I have gone to the hotel at 7:30 am, and still there until the next morning, management has to cover shifts if someone doesn't show up or calls out.

Unlike other corporations in the world, hotels never close so the work never stops, you can't leave issues or people in your inbox on your desk to fix the next day, Also, there is a lot of turnover. Most of it, being that hotels are indv owned and management by large management companies. b/c of this, hotels are sold frequently and employees loose their jobs. Lots of new owners have their own staff to use (family members etc). Also, turnover is b/c of all the job responsibilities and the little pay. People get burned out.

So, if you are looking for stability, regular "bankers" hours, and good pay, then this is not the career for you.