do companies say this so you won't cuss them out for waiting a long time?
2006-08-06 02:04:31 · 9 answers · asked by Anonymous in Business & Finance ➔ Other - Business & Finance
nope - cuss away
they are training staff to say the right things at the right time
2006-08-06 02:09:08 · answer #1 · answered by milhouse 2 · 4⤊ 1⤋
The reason a call is monitored varies per business. Usually, it is for the legal protection of the company, to ensure that their employees do not commit an error as well as to keep track of customers calling and their answers/behavior.
2006-08-06 02:09:31 · answer #2 · answered by Random Bits 2 · 0⤊ 0⤋
Monitored does not necessarily mean recorded. It can mean simply that the time and length of the call is noted. Where it is recorded it is usually for the purpose of staff training or for evidence in the event of customer complaints.
2006-08-06 03:18:57 · answer #3 · answered by malcy 6 · 0⤊ 0⤋
Hi there Mel
Your question may or may not have been monitored.
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Well, actually, it's her birthday everywhere . . . . .
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2006-08-06 02:12:22 · answer #4 · answered by Anonymous · 0⤊ 0⤋
I used to work in a call center. They recorded our calls. Every so often, we were called in to listen to our calls and we were graded on those calls. Mainly they monitor the calls for their protection and to verify what was said if a customer calls back to complain.
2006-08-06 02:14:40 · answer #5 · answered by Terry K 2 · 0⤊ 0⤋
The basic reason for this message is because it is illegal to record a conversation without your permission. If they record it without telling you they would not be allowed to use it in a legal proceeding (if it came to that).
When you continue your conversation you are giving them permission. The reason you hear is just a boilerplate reason so you will do this.
2006-08-06 02:14:31 · answer #6 · answered by Michael Myklin 3 · 0⤊ 0⤋
No, it's more for if you try to say they said something, they can prove they didn't, etc. So they have proof the phone call happened,and everything that was said and/or agreed upon about whatever.
2006-08-06 02:09:23 · answer #7 · answered by ★Fetal☆ ★And ☆ ★Weeping☆ 7 · 0⤊ 0⤋
haha idk but i do it anyways. I think they say it just so you know that they will have ur call if their is a lawsuit or some stuff like that. cuz i really dont think they use it to improve their customer service cuz all calls like that stll suck and u have to wait like six hours to talk to a real person...
2006-08-06 02:10:00 · answer #8 · answered by bdemps2241 2 · 0⤊ 0⤋
No the place in the bible does Jesus Christ call any guy his father. there's no account of Jesus calling Joseph his father. whilst ever Jesus refers to his and our father he's purely ever pertaining to God. in the comparable experience as Jesus Christ did no longer call any earthly guy father. that's my information that we ought to constantly carry on together with his occasion and not call any earthly guy your father. Jesus Christ provides a explanation why we ought to constantly no longer call every physique on earth your father and that's with the aid of fact we've in basic terms one Father, and he's in heaven. we are able to communicate with adult men as having fathered us or to different adult men as being a father and we are able to communicate with ourselves as having fathered others or that we are a father to others yet to call every physique on earth your father is going against the instructions of Jesus. we've in basic terms one Father, and he's in heaven.
2016-10-01 13:04:28 · answer #9 · answered by ? 4 · 0⤊ 0⤋