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im using the following anti spyware/virus programs.ntl netgear,ad aware s.e,counter spy,ewido antispy,avg free,yahoo antispy on toolbar and spybot search and destroy,but soon as they get near my program files during a scan the p.c freezes up it is as though it knows !!!!obviously it is in the program files but i cant get near it to cure it.can any one suggest a remedy? i have tried reformatting my hard drive ,but it wont let me !even tho nothing i can see is accessing it,it tells me there is ...!? its clearly some very clever virus of some kind.....help please!!

2006-08-05 09:01:50 · 9 answers · asked by johnnyzap 2 in Computers & Internet Software

9 answers

there are a few problems here,first you have far too many security programs running,the 2 anti-spyware programs you should use are spybot and adaware,uninstall the others they are not needed and are causing conflicts within your operating system
with reference to your anti-virus,avg is the worst possible program you could use,it has a terrible interface and its detection rate is diabolicle,it misses viruses and tells you that you are infected when you arnt
avast 4 is a brilliant anti0virus program(http://www.avast.com/eng/avast_4_home.html),and works well with the above spyware software
with reference to formatting your drive ,why not use a 98 or me start up disk,get one from http://www.bootdisk.com/bootdisk.htm,download the 98 oem link and transfer it on to floppy by running the program.exe
when you reboot your p.c set your floppy as 1st boot device in bios and then once the start up disk has loaded,type a:/ format c: to format your hard drive
then when it has finished ,insert your windows xp disk and then turn off your p.c....wait 10 seconds...then boot up,press delete,and in bios change 1st boot device to cd-rom and save and exit,your xp disk will then boot up with"press any key to boot from cd" press a key and then follow instructions for xp installation
also remember to take out he floppy disc after the format,
good luck

2006-08-05 09:40:29 · answer #1 · answered by brianthesnail123 7 · 2 1

Have you tried running your programs in Safe mode? I'd also uninstall AVG as its past its sell by date, and switch to Avast! anti virus, it also deals with some trojans.
Download Avast from http://www.avast.com, disconnect from the net and install.
Remember to turn off System Restore as it will be hiding in there and will re-install itself.
Boot into Safe Mode and run Avast!, Ewido and Ad Aware SE Personal.
To get into safe mode, repeatedly press the F8 key after the bios screen loads but before Windows loads, if you don't manage it first time just restart and try again.
Safe mode looks very different and not all your programs will load but don't worry, its supposed to do that. The screen will run at 800 x 600. The scans will take a bit longer so just leave it to get on with it.

If that doesn't work, post back.

2006-08-05 09:08:58 · answer #2 · answered by sarah c 7 · 0 0

Far too many running at the same time - you need to get rid of some of the above - remember to run them one at a time so they dont conflict with each other.

Personally I would only keep avg and ad aware and spybot.

Perhaps try Microsoft spyware program too - available on their site (apparently but I have never used it)

If your still having problems maybe its time to reinstall as there may be a corrupt file.

2006-08-05 09:35:37 · answer #3 · answered by Anonymous · 0 0

For one, youve got too much security going on. They conflict with oneanother, plus theyre all fee, you are looking for trouble..ewido and counterspy are no name programs and probabably dowloaders of spyware, and trojans..like most free scan my pc now online crap. Sorry, but its rubbish you cant reformat. Thats what a reformat is...your doing it wrong.
Youve gone too far down the road of downloading free rubbish, which has loaded other rubbish. Your system has had it.
Go to a pc shop, let them re format , or do research to get a proper boot disk, you can never, Not reformat. Only a reformat will save you, and it sounds like you need expert, hands on help.
Sorry mate, but it does look dire...

2006-08-05 09:43:54 · answer #4 · answered by ben b 5 · 0 0

It could be a virus. Consider re-installing windows - your documents will be kept unless you want to back them up. Try also starting your computer in Safe Mode - see if it crashes then. If you cannot use your Program files etc, your in deep s#@t. I would consider taking it to a technichian who would remove your HD and format it.
Or it could be that your proccessor is becoming too hot - the fan isnt doing the job, therefore locking up the computer.

2006-08-05 09:20:52 · answer #5 · answered by Anonymous · 0 0

boot pc with xp/windows disc in and format it from there.... you seem to have too many things protecting you.. you only need 2 or maybe 3... definately needed is norton, ad-aware'se and if you want to, windows defender.. thats all you need... if you still cant format the thing.. download a format system free from download.com

2006-08-05 10:16:38 · answer #6 · answered by paulrb8 7 · 0 0

Sounds like the operating system is a piece of c r a p. You don't use Microsoft by any chance?

2006-08-05 09:07:26 · answer #7 · answered by fieldmouse 3 · 0 0

malware frequently tries to hide, esp. from something that will find/remove it.....are you running all these scans at once? if yes, that itself may cause a logjam... 'panda' antiv use to have a free on line scan..... they are good folks w/nice software, try them (on line).... be wary of some sites, they actually give ya' some junk, then make you pay to get rid of it. you mite try 'avast!' freeware; run it independ. of other scans.....

2006-08-05 09:10:28 · answer #8 · answered by Anonymous · 0 0

noadware
yahoo toolbar
and avg
remove all others
to meny conflicts

2006-08-05 09:15:33 · answer #9 · answered by Anonymous · 0 0

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