I have a question about a hp pavilion with window xp; this computer will not boot up window xp;?

Question

The error messenge is :Windows could not start because of an error in the software. Please report this problem as : load needed DLLs for kernel. Please contact your support person to report this problem. Someone please help; I have seen this question posted on alot of help sites but no answer. Tried recover disks from hp and partitional recovery didn't work.

Answer 1

When you recovered from the recovery partition - what recovery did you try - full destructive or non destructive - when you did a recovery did you receive any extraction messages

Do this anyway

Goto the recovery program

When you get the menu up - Press ALT and D together

You should have a black box with a command prompt

Type NOTEPAD
Now click on file an open - you should get a error message - now close this message

Click on the arrow on Look in

This should display a list of drives - one should say recovery

the one that we are looking for is local - usually d: (BUT THIS MAYBE DIFFERENT) - write this down the full name ie D:hp_pavillion or something like that

Now exit the notepad - so you are back to the command prompt

Type
CHKDSK (your local disk drive ie) /r
(ie chkdsk d: /r)

let that do a scan

Now type this
FORMAT D: <<<<<< d: being the local disk (DO NOT FORMAT THE C: DRIVE)

This will take a while

Now close down the black box -

Now do a efull destructive recovery

This should help you out

Email me if you need clarification

Answer 2

The message indicates that some system files are either missing or corrupt. There might be a lot of reasons for this situation; however disk failure would be the first thing to expect. (Unless you or someone else with admin access have actually deleted dll-files?) Virus or backdoor programs might also be considered.

Did you recently change anything in the configuration, installed new devices and/or programs, patches etc? Knowing more about what has happened recently would help to understand why the file(s) are missing/corrupt.

I would first try to fix the problem you see, then I would move on to finding and solving the basic problem that has led to this situation. To fix, you will need to boot from the installation CD. First you can try a repair, but I doubt that will help you. If not, do a new install. This will actually be done as an upgrade/repair so that your data and configs will not be deleted. Sometimes, after the install procedure does the disk checking, it will reboot. In this case you will have to start intall again.

Remember that after a reinstallation as mentined, your O/S is back to the versions from the installation CD. You will immediately have to patch it up to current level. If, for some reason, it is directly connected to the Internet you probably catch a million viruses before being able to install the necessary security patches, so be sure you are behind a working firewall or NAT-router.

Answer 3

Love that Bill Gates. Unfortunately, unless I know what files you are missing, I can't help you at all. I am not all that familiar with XP, I refuse to use it. Earlier versions of Windows would allow you to write a log on boot up, it was one of the F8 options. If that still exists, it would tell you which DLL is missing. You of course could be missing more than one of them.

-Dio

Answer 4

depends if u get it from another country because different things sometimes don't go together.

u r better off getting the same softwares and computer from the same place.

Answer 5

Try turning off your anti- virus and then try rebooting from recovery..may help...best guess...final answer