Okay here's my problem.......?

Question

Okay, here's my problem...
I want to download Flash 9...and I tried to install it on the Adobe website...I couldn't and I made sure my pop-up blocker was off and that my security level was defaulted to medium......then it said to unistall my older version (Flash 6) ....then i restarted the computer and it still didn't work!! ughhh (and i have administrative access )

Then, I tried to download it on a different site, so I went to ww.softwarepatch.com...I was halfway through the installation process but then a pop-up showed up saying...

Error 1904.Module
C:\WINDOWS\system32\Macromed\Flash\Flash9.ocx
failed to register. HRESULT-2147220473. Contact
your support personnel.

Please what problem is this adressing and how do I come about to fix it..

Please I am begging for help..I want this thing installed!!

Thanks

Answer 1

I'm not sure how computer literate you are, so I'll start basic, sorry if this doesn't help, and you've tried it. Usually if i get similar errors, my methodology would include emptying all my temporary files, ensuring that my security level was set to low, etc., and doing a full-disk cleanup. After rebooting, if you still get the error, then it sounds like you may have files left over after the uninstallation of your previous version, which may be messing with the installation of version 9. Only way to get rid of that may be to delete the registry key, but if you're not proficient, dont mess with that. Try a search as well for all macromedia files, and delete all of those as well. Finally, this article states that you may need to uninstall SP2 first:

http://support.esri.com/index.cfm?fa=knowledgebase.techarticles.articleShow&d=28065

Answer 2

Well,I know that Flash 9 it is only a beta now and adss this the free packets working only with Flex
I suppose that your question it about the Flash program and nor about the flash Player

Answer 3

Go to the control panel - add/remove programs and uninstall flash. The reinstall it from the beginning.