I was recently working at a auto dealership who sold new and used cars. They had a used car that came in and had just been detailed. Generally they detail these cars before I got to inspect them and perform an oil change. I think it is an attempt to cover any problems.
This particular car that I was told to work on, I was told to check the intake real good for any leaks. The problem was that the car had its engine washed by the dealership. I already made my boss aware that I cannot check for these leaks after they wash it. However, my boss continued to have me check after they been washed.
Generally when we do an inspection and oil change, we are not told very many specifics. This particular vehicle, I was specifically told to check the intake and let him know if their was a leak. So I did. And even though it was washed, I found it leaking. This again is very uncommon to find it leaking after the wash. So I informed him as directed. I was then told that it was minor and nothing to
2006-07-31
14:01:01
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5 answers
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asked by
techgeek
1
in
Cars & Transportation
➔ Buying & Selling
worry about and to do the oil change. When we do an intake, we hold off on the oil change till after we service the intake. So knowing this, its safe to say we were not doing it. This vehicle was still under manufactures warranty which would have covered the repair. The problem is that the tech or the dealership don’t get paid very much compared to as when the customer pays for the repair. And the warranty was expiring soon. Soon enough where the person buying it would be unaware of the problem until after the warranty period was up.
I think this practice is totally unethical of the dealership. But is it illegal? I would assume that theirs some law to prevent the dealership from doing this. But I do not know the law for Indiana. Isn’t the dealership under any obligation to correct the problem under warranty or law? It is a GM dealership.
2006-07-31
14:01:13 ·
update #1
The vehicle was being sold on the lot, not an auction. It wasn’t just a minor problem or to make the vehicle perfect. It was an intake leak leaking engine coolant.
2006-07-31
21:28:48 ·
update #2