1. Which of the following salutations is not considered acceptable form?
A. Dear Dr. Smith, M.D.:
B. Dear Mrs. Scott:
C. Dear Sir or Madam:
D. Dear Students:
2. If your company has letterhead paper, you should
A. use it for correspondence required in the department.
B. type the company's address below the letterhead.
C. omit the inside address.
D. type the date below the letterhead.
3. The attention line of a letter is usually placed
A. above the inside address.
B. above the salutation.
C. after the secretary's initials.
D. on the second line of the inside address.
4. The inside address of a letter
A. can be abbreviated.
B. contains the town and state only.
C. should be the same address as on the envelope.
D. is the same as the return address.
5. When you're directing your letter to a particular person within a company, it's best to
A. use enclosures.
B. put the person's name in the address.
C. put the person's name in an attention.
D. put the name in a copy notation.
6. When more than one person is to receive a copy of the letter, this can be indicated by one of the following:
A. c: Jim Crossen
Bob Granger
Bill Hart
B. Enc: Jim Crossen
Bob Granger
Bill Hart
C. At/SM: Jim Crossen
Bob Granger
Bill Hart
D. To: Crossen
Granger
Hart
7. When using the simplified letter format, which parts are omitted?
A. The typed name and title of the sender
B. The salutation and complimentary close
C. The complimentary close and the date
D. The typed name of the sender and the salutation
8. The four sentences below were part of the same letter. The letter can be made more concise by eliminating which sentence?
A. I am writing this letter because my wife and I are planning a trip to your area in the near future to attend a convention of my company.
B. Please send me your rates for a double room and bath.
C. Also include any information on available transportation facilities.
D. I am interested in reservations for the last two weeks in July.
9. You're writing a letter to let a company know that you're interested in a job now open with the company. The best wording would be
A. I think I may be interested in your job. Please let me know more about it so I can decide.
B. I am definitely the most qualified person for the job now open with your company.
C. I desire to state that your offer appeals to me.
D. I am interested in applying for the job as a secretary now open in your engineering department.
10. You, Susan S. Smith, have typed a letter for your employer, Mr. George S. Shinn. Which of the following identifying initials are correct?
A. GSS/susan
B. GSS/ss
C. gss/susan
D. susan/GSS
11. Which address is formatted correctly for OCR scanning?
A. Mary Sue Low, M.D.
504 Warford Drive
Syracuse, New York 13224
B. MARY SUE LOW, M.D.
504 WARFORD DR.
SYRACUSE, NY 13224
C. Mary Sue Lowe, M.D.
504 WARFORD DR
SYRACUSE, N.Y. 13224
D. DR MARY SUE LOW
504 WARFORD DR
SYRACUSE NY 13224
12. The memo format may be used for
A. any type of professional business communication that's short.
B. interoffice communication within a company.
C. communication with other companies.
D. informal notes and rough drafts only.
13. The date you type at the beginning of a dictated letter or report should be the date that the
A. communication is filed.
B. document is typed.
C. content was dictated.
D. document is mailed.
14. You're ordering goods from a distributor. The best way to indicate the items you wish to order is to
A. mention the items several times in the letter.
B. list the items on a separate sheet to accompany the letter.
C. list the items after the signature of the letter.
D. list the items in the body of the letter.
15. Which one of the following statements is the best reply to a customer complaint about high prices of an item?
A. Your letter of the twelfth stated that you didn't like our price.
B. Your complaint about our high price is hard to believe.
C. We can't understand why you think the items are overpriced; no one else has ever complained.
D. Your last shipment was priced slightly higher because we've replaced that item with a new, improved model.
2006-07-31 07:45:38 · 11 answers · asked by Anonymous in Education & Reference ➔ Other - Education
Hope this is worth 10 points!
1. Which of the following salutations is not considered acceptable form?
A. Dear Dr. Smith, M.D.:
2. If your company has letterhead paper, you should
D. type the date below the letterhead.
3. The attention line of a letter is usually placed
D. on the second line of the inside address.
4. The inside address of a letter
C. should be the same address as on the envelope.
5. When you're directing your letter to a particular person within a company, it's best to
C. put the person's name in an attention.
6. When more than one person is to receive a copy of the letter, this can be indicated by one of the following:
B. Enc: Jim Crossen
Bob Granger
Bill Hart
7. When using the simplified letter format, which parts are omitted?
B. The salutation and complimentary close
8. The four sentences below were part of the same letter. The letter can be made more concise by eliminating which sentence?
A. I am writing this letter because my wife and I are planning a trip to your area in the near future to attend a convention of my company.
9. You're writing a letter to let a company know that you're interested in a job now open with the company. The best wording would be
D. I am interested in applying for the job as a secretary now open in your engineering department.
10. You, Susan S. Smith, have typed a letter for your employer, Mr. George S. Shinn. Which of the following identifying initials are correct?
B. GSS/ss
11. Which address is formatted correctly for OCR scanning?
D. DR MARY SUE LOW
504 WARFORD DR
SYRACUSE NY 13224
12. The memo format may be used for
B. interoffice communication within a company.
13. The date you type at the beginning of a dictated letter or report should be the date that the
C. content was dictated.
14. You're ordering goods from a distributor. The best way to indicate the items you wish to order is to
D. list the items in the body of the letter.
15. Which one of the following statements is the best reply to a customer complaint about high prices of an item?
D. Your last shipment was priced slightly higher because we've replaced that item with a new, improved model.
2006-07-31 07:48:35 · answer #1 · answered by Anonymous · 0⤊ 1⤋
Sorry, the answer is long as your question is quite long !
1. Which of the following salutations is not considered acceptable form?
A. Dear Dr. Smith, M.D.:
2. If your company has letterhead paper, you should
B. type the company's address below the letterhead.
3. The attention line of a letter is usually placed
B. above the salutation.
4. The inside address of a letter
D. is the same as the return address.
5. When you're directing your letter to a particular person within a company, it's best to
B. put the person's name in the address.
6. When more than one person is to receive a copy of the letter, this can be indicated by one of the following:
A. c: Jim Crossen
Bob Granger
Bill Hart
7. When using the simplified letter format, which parts are omitted?
A. The typed name and title of the sender
8. The four sentences below were part of the same letter. The letter can be made more concise by eliminating which sentence?
A. I am writing this letter because my wife and I are planning a trip to your area in the near future to attend a convention of my company.
9. You're writing a letter to let a company know that you're interested in a job now open with the company. The best wording would be
D. I am interested in applying for the job as a secretary now open in your engineering department.
10. You, Susan S. Smith, have typed a letter for your employer, Mr. George S. Shinn. Which of the following identifying initials are correct?
B. GSS/ss
11. Which address is formatted correctly for OCR scanning?
D. DR MARY SUE LOW
504 WARFORD DR
SYRACUSE NY 13224
12. The memo format may be used for
B. interoffice communication within a company.
13. The date you type at the beginning of a dictated letter or report should be the date that the
C. content was dictated.
14. You're ordering goods from a distributor. The best way to indicate the items you wish to order is to
D. list the items in the body of the letter.
15. Which one of the following statements is the best reply to a customer complaint about high prices of an item?
D. Your last shipment was priced slightly higher because we've replaced that item with a new, improved model.
2006-07-31 15:03:35 · answer #2 · answered by young_friend 5 · 0⤊ 0⤋
. Which of the following salutations is not considered acceptable form?
A. Dear Dr. Smith, M.D.:
B. Dear Mrs. Scott:
C. Dear Sir or Madam:
D. Dear Students:
2. If your company has letterhead paper, you should
A. use it for correspondence required in the department.
B. type the company's address below the letterhead.
C. omit the inside address.
D. type the date below the letterhead.
3. The attention line of a letter is usually placed
A. above the inside address.
B. above the salutation.
C. after the secretary's initials.
D. on the second line of the inside address.
4. The inside address of a letter
A. can be abbreviated.
B. contains the town and state only.
C. should be the same address as on the envelope.
D. is the same as the return address.
5. When you're directing your letter to a particular person within a company, it's best to
A. use enclosures.
B. put the person's name in the address.
C. put the person's name in an attention.
D. put the name in a copy notation.
6. When more than one person is to receive a copy of the letter, this can be indicated by one of the following:
A. c: Jim Crossen
Bob Granger
Bill Hart
B. Enc: Jim Crossen
Bob Granger
Bill Hart
C. At/SM: Jim Crossen
Bob Granger
Bill Hart
D. To: Crossen
Granger
Hart
7. When using the simplified letter format, which parts are omitted?
A. The typed name and title of the sender
B. The salutation and complimentary close
C. The complimentary close and the date
D. The typed name of the sender and the salutation
8. The four sentences below were part of the same letter. The letter can be made more concise by eliminating which sentence?
A. I am writing this letter because my wife and I are planning a trip to your area in the near future to attend a convention of my company.
B. Please send me your rates for a double room and bath.
C. Also include any information on available transportation facilities.
D. I am interested in reservations for the last two weeks in July.
9. You're writing a letter to let a company know that you're interested in a job now open with the company. The best wording would be
A. I think I may be interested in your job. Please let me know more about it so I can decide.
B. I am definitely the most qualified person for the job now open with your company.
C. I desire to state that your offer appeals to me.
D. I am interested in applying for the job as a secretary now open in your engineering department.
10. You, Susan S. Smith, have typed a letter for your employer, Mr. George S. Shinn. Which of the following identifying initials are correct?
A. GSS/susan
B. GSS/ss
C. gss/susan
D. susan/GSS
11. Which address is formatted correctly for OCR scanning?
A. Mary Sue Low, M.D.
504 Warford Drive
Syracuse, New York 13224
B. MARY SUE LOW, M.D.
504 WARFORD DR.
SYRACUSE, NY 13224
C. Mary Sue Lowe, M.D.
504 WARFORD DR
SYRACUSE, N.Y. 13224
D. DR MARY SUE LOW
504 WARFORD DR
SYRACUSE NY 13224
12. The memo format may be used for
A. any type of professional business communication that's short.
B. interoffice communication within a company.
C. communication with other companies.
D. informal notes and rough drafts only.
13. The date you type at the beginning of a dictated letter or report should be the date that the
A. communication is filed.
B. document is typed.
C. content was dictated.
D. document is mailed.
14. You're ordering goods from a distributor. The best way to indicate the items you wish to order is to
A. mention the items several times in the letter.
B. list the items on a separate sheet to accompany the letter.
C. list the items after the signature of the letter.
D. list the items in the body of the letter.
15. Which one of the following statements is the best reply to a customer complaint about high prices of an item?
A. Your letter of the twelfth stated that you didn't like our price.
B. Your complaint about our high price is hard to believe.
C. We can't understand why you think the items are overpriced; no one else has ever complained.
D. Your last shipment was priced slightly higher because we've replaced that item with a new, improved model.
2 answers
2006-07-31 14:50:39 · answer #3 · answered by projetkarma 2 · 0⤊ 0⤋
#1 c
#2 b
#3 b
#4 d
#5 b
#6 b
#7 c
#8 a
#9 c
#10 d
#11 d
#12 a
#13 d
#14 d
#15 b
2006-07-31 15:02:18 · answer #4 · answered by Esly Renard 2 · 0⤊ 0⤋
1. A
2. D
3. A
4. C
5. C
6. A
7. A
8. Ok, I work in a hotel, and all 4 sentences are relevent. It matters that it is a convention for his company, AND that he wants a double room, AND that he wants info on transportation, AND the dates. IF you eliminate any of the 4, the person receiving the letter won't be able to give him as complete information.
9. D
10. B
11. D
12. B
13. D
14. D
15. D
2006-07-31 14:57:39 · answer #5 · answered by Leah 6 · 0⤊ 0⤋
I'm not sure enough to give you good answers, but you have a great idea. Next time I have to take a test I'm posting it on here.
2006-07-31 14:53:24 · answer #6 · answered by 5ladderjob 3 · 0⤊ 0⤋
The answer is 31564646.456012904
2006-07-31 14:51:51 · answer #7 · answered by justaskn 4 · 0⤊ 0⤋
You are totally nuts if you think anyone is going to read all that!
2006-07-31 14:50:41 · answer #8 · answered by Anonymous · 0⤊ 2⤋
a b c and d
2006-07-31 14:50:39 · answer #9 · answered by bonehead 2 · 0⤊ 0⤋
Do your own homework.
2006-07-31 14:50:28 · answer #10 · answered by ATWolf 5 · 0⤊ 2⤋