Smile in such a way that she'll know you heard every word she said. Kill her with kindness.. you know the kind.. the very sweet straight forward politeness you'd receive when all the while you knew you were being told off.. without those words of course.
Let it go hun.. she needs more education than what any college could give her.
2006-07-26 11:26:04
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answer #1
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answered by sassy 6
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I am very hot-tempered, and I have actually been in fist fights over things such as that. So, my first reaction would have been to punch her in the mouth LOL. You probably want to keep your job though, so that obviously is not an option. Plus, there is something that I have learned. The reason that she said the comment loud enough for you to hear is because she wants to get a reaction out of you; maybe she is jealous of you or something like that. The best revenge is actually to act like you could care less what she says ( which implies that she isn't worth any reaction out of you). Smile your biggest smile at her while looking her dead in the eyes. I have tried this out, and it actually works. I was left feeling peaceful about the whole thing, and the other person was left "fuming".
2006-07-26 11:35:04
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answer #2
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answered by stormieserenity 4
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I liked what Mimi said there is a lot of truth to killing a person with kindness, of course it means that you have to be the bigger person,
and I know if I heard someone say that about me I would be boiling mad, but it is not worth allowing this person to upset you and ruin your day.
I would be cordial when she comes back tomorrow, and help her and maybe with a little smile curled up on my lips, but like the other person said when dealing with the public you have got to overlook rudeness of that nature and feel sorry for her stupidity.
I hope she is not majoring in anything dealing with the public.
So smile ,if you are a prayerful person whisper a word of prayer for her.
2006-07-26 11:31:47
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answer #3
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answered by brown.gloria@yahoo.com 5
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Let it go. It's hard, I know.
Maybe she was just having a really bad day.
Maybe she just got a speeding ticket, or fired, or someone died. Maybe this was a small request to you, but the last straw in a bad day for her.
OR
Maybe she is really the b**ch. But if she is, why do you care about her opinion. She's a b**ch. She can only upset you, if you let her. So don't let her. Don't care what she says.
Either way, let it go.
2006-07-26 11:23:19
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answer #4
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answered by Dave W 2
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Just ignore the poor ignorant girl and be better than she is ooooorrrrrrrr....have a list of words to use in place of what she called you with a little hint that since she is in college learning she may need to learn a few postive nouns, verbs,adj,adv etc. It will make her future interviews and dealing with the real world much more professional! You will be professional and be adding a personal touch where you see a girl who is lacking in ettiquette and respect.
2006-07-26 14:33:50
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answer #5
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answered by Anonymous
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Just be like "Excuse me, but did you just call me a b itch?" And if she has some smart-a ss reply just explain that you didn't even do anything and she's having an attitude by calling you a name for no reason, either that or you could continue ignoring these people who act this way, or jump on the girl and beat her up lol (i don't reccomend the last one)
2006-07-26 11:03:48
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answer #6
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answered by Anonymous
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She's not worth your time. She was probably annoyed to begin with and is just trying find someone to displace her anger upon.
Just let it go. You're the better person here. Just continue to provide great customer service. You wouldn't want to cause her to get upset with you by being vindictive. This woman sounds like she would go out of her way to complain to your boss if you were to respond to her in the same manner.
2006-07-26 11:07:32
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answer #7
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answered by Mimi 5
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Kill her with kindness. You did the right thing. Sometimes people can fly off the handle but when someone treats them with respect it's had to stay mad. Don't give her the reaction she wants, you be the better person.
2006-07-26 13:26:30
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answer #8
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answered by IluvtheLORD!! 1
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I would have done exactly what you did... I mean you dont really want to act out or anything you are at work right.... anyway just dont say anything to get you in trouble... you'll deal with people like that in customer service jobs or in any job you have where you have to deal with people so just let it roll off your shoulders.
2006-07-26 11:44:51
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answer #9
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answered by bookwormforever16 2
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at a reception job i had once i was answering a call and had to ask the woman to repaeat herself as she started talking in the middle of my greeting. after she repeated i said please hold s i could put her through to the correct extension and i guess she thought i had put her on hold because i heard her say to someone that i was a stupid bi*ch bla bla bla.. I felt my stomach churn and my face go red and i thought, "Oh, no you didn't!?"
so i said, "excuse me, but i am not a ***** i just did not hear fully what you had said and therefore needed you to repeat yourself so i could help you." i could feel her embarrassment, but felt she needed to be put in her place and i wanted her to know i had heard her nasty comments. i felt vindicated and was proud i had stood up for myself without being rude like her. i felt she doesn't know me, i have served in the us army, raised 2 children and am wife and mother who works hard, HOW DARE SHE!
2006-07-26 11:14:25
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answer #10
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answered by kaylamay64 4
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