Yes and no...
They're a big business and a former government corporation, so they have a reputation for not caring that much about the customer. They also have unions and bureaucracy to deal with, and think they're the only game in town, so they aren't the best business.
They basically forced Canadian Airlines down the tubes, expecting to pick them up cheap; but the government forced AC to buy Canadian instead, so they ended up with excessive debt (serves them right!) and went thru a bankruptcy reorg. Canadian Airlines wanted to buy them first (with help from American) but AC signed deliberate deals with suppliers saying "we'll pay big bucks if we break this deal", a sort of kamikaze defence so the AC top brass could keep their cushy jobs.
Their "aeroplan" points system is difficult to redeem good tickets when you want. They've announced "we made it easier to redeem points" when what they did was to announce that for 50% more points, you're a bit more likely to find the ticket you want.
The food is awful and now they're charging for it, the staff is mostly top-senoirity survivors of rounds of layoffs so they're bitter old-timers, the flights are usually packed full (Really; frequently I've had flights with not one empty seat on the plane!).
There's really no truth to story that the former prime minister got a $20M payoff when AC went to airbus instead of Boeing, but it appears one or two of his "close friends" got the $20M finders fee for the deal and one is being extradited to Germany, and the $150,000 cash he got in a brown paper bag was for a different, legitimate business deal.
Sounds like most airlines.
I prefer Westjet.
2006-07-25 16:57:36
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answer #1
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answered by Anon 7
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Yes.
They have an extensive network, fantastic regional subsidary (Jazz), modern fleet and an nice product.
Some news is that next year they are going to start the move to a all Boeing long haul fleet with the deliveries of 777-200/LR's,777-300/ER and 787's.
2006-07-26 08:12:56
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answer #2
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answered by dmay 3
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