My friend got a beagle virus, here is a partial trascript. Can anyone help?
Z: my desktop crashed
Z: liek it bluescreend
Z: then it restarted fine
Z: then 20 min later it bluescreens
Z: and now i cant get back on
Z: like it says like to start windows normally, safe mode, last known settings yada yada
Z: and everyone i choose
Z: it does nothing
Z: goes to xp screen and freezes
Z: if i reinstall windows
Z: it wont delete my data right
Z: yo
Z: right
Me: it will delete it if you don't install it in a different directory
Z: if i dont install what in a diff directory?
Z: i dont want to lose my data i just want to reinstall windows
Me: if you don't install windows in a different directory and leave the current one intact
Me: at least in 2000, I don't know about XP
Me: it will usually warn you before deleting everything
Me: if you have another computer you can set the HD as a slave
Z: ok i got a blue screen now
Z: a problem ahs been deteced
Z: prob seems to be caused by fdc.sys
2006-07-19
15:30:31
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4 answers
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asked by
bradz_
1
in
Computers & Internet
➔ Software
This was also in the conversation, but I didn't have room for it. If he can't reinstall or repair, what else can he do?
Me: I'm pretty sure if you reinstall the operating system in a diferent directory and don't tell it to format or erase your date you should be able to restart with the new windows
Z: ya but i cant even reinstall windows bro
Z: i told u i put the disk in
Z: and it came up with that error
Me: did you tell it to book from the disk when it restarted? the bios has an order that it boots in
Z: ya i know
2006-07-19
15:49:43 ·
update #1