2006-07-11 13:18:11 · 12 answers · asked by Anonymous in Pregnancy & Parenting ➔ Other - Pregnancy & Parenting
Yes, Pampers. Years ago. I had somehow purchased a package that was "taped wrong" and over half the diapers' tabs were taped to the diaper itself. Pampers sent me coupons to replace the diapers, and several good savings on future products.
Also, Tylenol. The inner seal was missing. They had sent me a package, and I sent them the defective product with n/c shipping costs. They also sent me replacement coupons immediately, and good savings on future products.
When complaining to a company, always remember to be honest. Being dishonest to a company is just like stealing, and it can drive the costs up. Companies are always glad to help, and send great coupons in the mail.
I called Johnson & Johnson, told them I was expecting twins, how many children I have now, and how long I've been using their products. They sent me several free item coupons, and also money saving coupons - thanking me for my 13+ years of patronage. This made me feel good, to use such a company that still cares about its best customers.
2006-07-11 14:18:11 · answer #1 · answered by ? 5 · 0⤊ 0⤋
Yes.
I was eating some Chef Boy-Ar-Dee spaghetti and bit on some metal. I was not injured at all but complained. They sent coupons AND four more cans.
PS. Yes I was eating it from the can in a darkened room. I am an idiot and deserve to bite down on metal.
2006-07-11 20:20:59 · answer #2 · answered by Steven A 3 · 0⤊ 0⤋
Yes and it was legit. I had a problem with some little worms in my Gerber cereal and I got vouchers for 5 huge boxes! And yes I used them. I also complained about the taste of a certain chip and I got vouchers and money for that. Lets see what else...several things.
Dont be afraid to call customer service with a legit complain and be nice, you get more like that - trust me *smiles*
2006-07-11 20:50:30 · answer #3 · answered by bintaljersi 2 · 0⤊ 0⤋
Yes, complained about Stouffer's and got several coupons. Not the first company to do that.
2006-07-11 20:23:49 · answer #4 · answered by ? 4 · 0⤊ 0⤋
Yes. Amtrak, they sold me a ticket for a connection that left loong before I was scheduled to arrive at the connecting point. I complained and they gave me a coupon for a free ride anyhwere in the US. It helps if you threaten to go to the media--they hate bad publicity.
2006-07-11 20:22:01 · answer #5 · answered by Anonymous · 0⤊ 0⤋
Yes, Huggies. I got a pack of diapers and several were defective so I called. They gave me several coupons along with a coupon for a pack of free diapers. Great!
2006-07-11 20:20:57 · answer #6 · answered by Anonymous · 0⤊ 0⤋
Yes I emailed Mcdonalds and I told them that their burgers are like a sole off of a shoe and they sent me a bunch of coupons for free stuff not money off.
2006-07-11 20:23:46 · answer #7 · answered by g-day mate 5 · 0⤊ 0⤋
my mother in law knew her boss liked Cherizo...a greasy nasty concoction but he liked it...she called the company and let them know how much he liked it and was going to order some they told her not to worry about it they like hearing from cusotmers and they would send her a free case....now it was a small company but thats still pretty cool
2006-07-11 20:21:06 · answer #8 · answered by Alicia F 3 · 0⤊ 0⤋
yep.... crackers that were alll broken in the box, two coupons for free boxs. resturants that had really bad service , we got a free meal. also if you write to companies and talk to them they send things to you. i wrote to jack in the box, we dont have them here in canada, told them how bad i wanted a jack in the box ball for my car, they sent me one.
2006-07-11 20:26:13 · answer #9 · answered by thepainter 4 · 0⤊ 0⤋
Many many times. I have gotten freebies from McDonalds, Hostess, Nestle...the list is endless. If they believe you are actually a customer, they want to keep you. If they think you are trying to scam them out of freebies, they can care less about your complaint.
2006-07-11 20:22:39 · answer #10 · answered by Xymon 2 · 0⤊ 0⤋