Hey everyone!! I went to get my hair done yesterday Sat.at this salon, I got my hair darkened and highlights and also a cut! Well I had an appt. at 12.00 and didnt get called until 12.40, I was there for 3 and a half hours, and the stylist did everything wrong, I told him I didnt want to see any red in my hair and that I wanted my highlights to be honey not BLONDE!! This stylist had two assistants and i think has a very good reputation, he is always busy!!! I told him that I wanted to keep my side bangs long, and he cut them like full bangs and short! I told him I wasnt happy w either, the cut and color, and he said that next time he wont charge me for color!! I paid $150.00, and made an appt on tues, this salon is closed sundays and mondays, so he can change it, but I really wanna know if I just can come back on tues and ask for a refund? do u guys think its possible> will they give it to me ? I really dont want him to touch may hair EVER!!! Thanks!
2006-07-09 07:01:34 · 7 answers · asked by minniemousemaru 2 in Beauty & Style ➔ Hair
The reason why I paid is because I was so overwhelmed, I was running late to my job, I just wanted to get outta there! But yes myabe I should have refused to pay! But i hope its not too late! Any hairstylists here to offer some advice?
2006-07-09 07:12:06 · update #1
You can ask for a refund. He can either say yes or no. The fact that you stated you weren't happy yesterday and he offered you a free colour next time suggests he is approachable, but why did you pay up in the first place??? If you were so unhappy about it you could have refused to pay yesterday!
2006-07-09 07:06:47 · answer #1 · answered by Anonymous · 0⤊ 0⤋
same thing happened to me....it was awful....... 90.00 and had red hair ...anyway she said I could come back and she would correct it for free..ya right...lmao...it came out worse I think she destroyed my hair on purpose.....oh well I will never go back to her ..look up some other salons found one that has been in business for 23 years so I picked her and thank god.......my hair color looks great but I have so much damage,,,three process and each was a double process....alot of damage ...
Is it just your high lights that are red.........he can fix that and go back ....tell them you want someone with more experience...you paid for it and hes working for you .........get what YOU want done...they will not give your money back sorry ....been there also...but be demanding on what you want ...good luck to you ...btw do some protein treatments to protect it on your next visit...from damage...get the esstainals by matrix...I love it my hairs so damage I have to use it or it would just break of to the root...it puts the protein back into my hair shes taken out with all the high lighting processing..
2006-07-09 07:13:59 · answer #2 · answered by melissa c 2 · 0⤊ 0⤋
It might be possible, but you shouldn't have left. If you weren't happy the thing to do is to deal with the manager. I'm not saying that what you did is wrong, but it's always best to deal with it right when it happens. When you go back you should definitely complain to the manager and ask for your money back.
2006-07-09 07:06:35 · answer #3 · answered by Justsyd 7 · 0⤊ 0⤋
Did you pay with a credit card? You can always complain about the charge.
I would phone the store manager and ask what the manager plans on doing to rectifying the situation.
2006-07-09 07:10:29 · answer #4 · answered by CheriDonna 5 · 1⤊ 0⤋
It doesn't hurt to try! If they say it is not possible I would insist that another stylist fix my hair the way I intended at no charge.
2006-07-09 07:08:51 · answer #5 · answered by ? 2 · 0⤊ 0⤋
It u go to court yeah!or at least if the guy(or girl) Is nice enough to get u a refund!
2006-07-09 07:04:46 · answer #6 · answered by Anonymous · 0⤊ 0⤋
He sounds full of himself. I doubt that you get your money back. Next time, you should try a place that you're familiar with. I'm sorry about your hair, that stinks =(
2006-07-09 07:06:04 · answer #7 · answered by Anonymous · 0⤊ 0⤋