I bought a home depot gift card in the amount of 50.00 as a Christmas gift to my boyfriend. He lost the card. When I went to have the card replaced, cause it states on the card, they will be replaced with required proof of purchase, Home Depot said they would not replace it cause I paid cash. If I had written a check for it or charged on a credit card, they would replace it. No matter how I paid for it, they can trace the card to see if it's been used, void it and reissue. I have my receipt. Fought over two months about it, filed with State Attorney General, Better Business Bueare (sp) and Federal Trade Commission. No one would help. Anyone else have this problem with home depot? Anyone have any suggestions? They ripped me off.
2006-07-06 17:54:08 · 4 answers · asked by Birdlegs 5 in Local Businesses ➔ United States ➔ San Antonio
Don't go to Homeless Depot.
2006-07-06 17:57:35 · answer #1 · answered by ODST 2 · 2⤊ 1⤋
Home Depot is one of the worst customer service place to go to,they suck and don't do anything for there customer.Sorry to hear what happen but with Home Depot you wont go no where
2006-07-07 04:47:12 · answer #2 · answered by vito194 2 · 0⤊ 0⤋
they suk. When I moved I wanted to get si=omethings for my new place and they would not take the starter check I had gotten with my new bank account. Ten they would not take my out of state check. Logic huh. But Lowes did and I never went back to Home Depot
2006-07-06 18:02:05 · answer #3 · answered by temotatu 2 · 0⤊ 0⤋
That's strange, it should be no problem unless the card has been used...once it's been used it can no longer be 'turned off' so that it could be replace. Your best bet is to call 1-800-553-3199, it's the customer care line, they're usually pretty reasonable people and should be able to get it fixed for you.
2006-07-07 16:00:51 · answer #4 · answered by Anonymous · 1⤊ 0⤋