my pc is protected by AVG and on the last scan told me that I have 5 infected files..which it says are imbedded in the archive, and one trojan in there somewhere as well. AVG does not give me a way to get them out of there and I don't know how to do it otherwise. I am SO not techno savvy about this sort of thing and I need HELP.. NOW!! If you can help me with this, you won't only get the 10 points for best answer, but you will have my UNDYING gratitude for LIFE!! PLEASE explain it VERY simply for my un-techno brain to comprehend.. I am an English major.. NOT a computer engineer.. PLEASE and THANK YOU.
2006-07-06 17:19:59 · 9 answers · asked by Nancy 5 in Computers & Internet ➔ Other - Computers
a couple of things: first, I don't NEED new protection against spyware.. that is not a problem.. second, I already HAVE AVG.. as I said in my original question! and finally, telling me to 'unzip' anything or to delete a file of some kind with no further explanation does NOT help me.. as I also stated, I am DUMB about this kind of thing.. I need plain.. simple. EASY TO UNDERSTAND instructions.. STEP BY STEP! ok? don't tell me to buy a different computer.. that is not an option.. there are infections..ok? Even I, in my computer stupid brain, know that these have NOTHING to do with spyware.
2006-07-08 07:09:09 · update #1
I have had good luck with this site.
2006-07-06 17:24:53 · answer #1 · answered by Not Tellin 4 · 2⤊ 2⤋
Try the thorough CleanSys.Com scan program from Trend Micro. Also download its Virus definition file. It's FREE.
Just start the program and let it do it's thing.
It will delete any offending Viruses or Trojans. If you know the name of your infected archive files unzip them first.
2006-07-07 02:18:12 · answer #2 · answered by Samez 3 · 0⤊ 0⤋
Try these:
Malicious virus removal tool:
http://www.microsoft.com/security/malwareremove/default.mspx
Ad-Aware Free download:
http://www.lavasoft.de/software/adaware/
AVG Download free
http://free.grisoft.com/doc/1
Good Luck
2006-07-07 00:24:03 · answer #3 · answered by phy333 6 · 0⤊ 0⤋
delete the archive, either a zip file or rar file and you will get rid of the viruses
2006-07-07 00:22:03 · answer #4 · answered by butchell 6 · 0⤊ 0⤋
Try Norton Antivirus 2006.......
2006-07-07 00:23:35 · answer #5 · answered by Kabir 3 · 0⤊ 0⤋
AVG is the greatest sucker have ever seen, use McAffee
2006-07-07 00:27:38 · answer #6 · answered by !zenecherub! 2 · 0⤊ 0⤋
Buy a mac.
Your virus problem will venish forever.
2006-07-07 00:23:10 · answer #7 · answered by demonicdisciple 3 · 0⤊ 0⤋
try spy bot. type in www.spybot.com. and clean your computer. this will take care of your infection viruses. if you have any problems e-mail me and i will call you so my boyfriend or myself can walk you threw this. thanks and good luck. your friend kat
2006-07-07 00:27:25 · answer #8 · answered by shiznick 4 · 0⤊ 0⤋
get spy sweeper it really helps
2006-07-07 00:22:58 · answer #9 · answered by ? 3 · 0⤊ 0⤋