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I have been trying to install a sound card - 'sound blaster audigy SE PCI card but everytime I try to install the sound blaster audigy I get an error saying 'setup is unable to detect a supported product on your system' I know that the sound card is installed properly and I have disabled the drivers. Please can someone help otherwise I will have to email the support and they will probably take days to reply. Thankyou x

2006-07-06 12:06:18 · 12 answers · asked by FIONA C 4 in Computers & Internet Hardware Add-ons

12 answers

I think you need to get into your BIOS - somewhwere in there you'll find the opton of Enabling/Disabling the onboard sound.

I'd remove the audigy soundcard, disable the onboard sound in BIOS, shut the machine down, physically install the audigy card, boot up, and then install the drivers.

2006-07-08 08:26:42 · answer #1 · answered by twentieth_century_refugee 4 · 4 0

Well, you don't need to "disable the drivers" you need to install them and then ENABLE the device. Do you have a CD or driver disk that came with it? If not, you may be able to go to sound blaster's web site, put in your exact model and download the drivers. If it seems not to Be working, uninstall it (via software), shut off your PC, and move it to a different PCI slot. Then when you boot back up your system should re-detect it and ask you for the driver. Point it to your CD or downloaded files, and there you go!

2006-07-06 19:13:15 · answer #2 · answered by Matt B 3 · 0 0

How are you trying to set it up and what version of windows do you have? You should be able to restart windows and it will say that it detects the PCI card and either it will have it's own drivers or then it will ask you to provide them from the CD that comes with your card. Have you restarted the system and does it say "new hardware detected"? If it doesn't then maybe the card isn't seated properly or something like that.

2006-07-06 19:12:16 · answer #3 · answered by Martin S 7 · 0 0

i have had a similar problem with a sounblaster card,its all to do with your irq settings in bios,if the sound card irq is being used by another card,i.e video card it will install ok but not be recognized by bios thus not being recognized by windows
the answer is to go into bios and then look in pheripal devices,and change the irq until you stop the conflict problem
its quite a baffleing job to do,so a trip to a local p.c shop might be a idea,but dont get ripped off ,as its only a 2 second job,so it should only cost about a tenner
good luck

2006-07-07 11:15:42 · answer #4 · answered by brianthesnail123 7 · 0 0

go to control panel add new hardware click it twice to activate tell it to search for new hardware, it will and then ask if it is already installed tell it yes and it will continue, is should find it, if it doesn't it will show a listbox of options you can choose from. if no sound and video devices not there, close window, to to systems also in control panel, click hardware, click device manager it will show exclamation mark with small yellow circle around it, on the devices which are not installed properly, the sound should be one of them.
double click on it and choose to install driver, then browse to the cd drive to show it where to go for driver.
it should now install driver and detect hardware.

2006-07-06 19:13:57 · answer #5 · answered by Anonymous · 0 0

try a different slot some thing else may be using IRQS from that slot that its in now causing the computer to not recognize the sound. I have had the same problem with others computers i have worked on hope this helps :)

2006-07-07 01:31:19 · answer #6 · answered by josh_r2 1 · 0 0

Go to device manager and see if the mother board has integrated sound. If so disable it and load the drivers for the new card.

2006-07-06 19:11:26 · answer #7 · answered by clev 3 · 0 0

Try installing the software first....then the hardware...your operating system will detect the card after its installed.

Good Luck

2006-07-06 19:10:38 · answer #8 · answered by WyattEarp 7 · 0 0

Some suggestions:
-You need to 'enable' the drivers.. not disable them. :P
-Check the internet for the latest drivers to install.
-Check the manual for your PC and soundcard to make sure they are compatible.
-Check the manual for your soundcard to make sure it is compatible with your OS.
-Sell the whole thing and buy a really nice blender.

2006-07-06 19:10:01 · answer #9 · answered by TheAllKnowingFizz 2 · 0 0

Try putting it in a different PCI slot

2006-07-06 19:10:13 · answer #10 · answered by Anonymous · 0 0

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