i want to know about a person who has filed consumer complaint and got success in achieving grievences?

Answer 1

So broad. There are so many types of issues.

I got car insurance in AZ seveal years ago, only to have my statement come w/ much higher rates. "We didn't know you had a convertible" was their response.

So I asked them who made their regualtions (what was the title of the state commission) and wrote to the commission saying they had scammed me into buying their insurance.

(I didn't pay the insurance statement).

A few weeks later they called and asked if I still wanted my insurance...at the lower rate!

Answer 2

The Better Business Bureau can only contact the company that has received the complaint and tell them they will be on a consumer watch list if they do not respond to the complaint.
If they don't show interest in resolving the problem they're placed on a complaint list, and that ends the process.
I had to do it with an Insurance Company that didn't want to make a pay out. The day they were placed on the list, my lawyer contacted the company by phone, was able to contact their legal department and said in effect " You've been placed on the BBB list and we will contact the Illinois Department of Insurances so we can get your license yanked as soon as possible". I got a check that week.

So in essence, your complaint is a good starting point. However, many companies truly don't care if they're on a "naughty list", so you must be willing to back it up with a good attorney.