I just had it installed, and I have taken several bandwidth tests informing me that my internet is about 4 times slower than its advertised 6mbps. Anyone have any tips on how to fix this?
2006-07-04 06:38:08 · 5 answers · asked by hyphy_masta 1 in Computers & Internet ➔ Internet
Call 1-800-COMCAST. We had trouble installing, and their free help number was tons of help.
2006-07-04 06:40:23 · answer #1 · answered by Anonymous · 0⤊ 0⤋
The speed also depends on the server's speed and the connections in between so 6Mbps is a max quote and comcast now has the 12Mbps turbo so ask for that too 1-800-comcast.
2006-07-04 06:42:47 · answer #2 · answered by John Luke 5 · 0⤊ 0⤋
How are you speed testing? You could be trying to send/recieve from a server across seas! Go to www.speakeasy.net select speed test in lower right corner of page, select a server that is closest to your location. Hopefully you see close to the speed you are provisioned for. If not run anti-spyware, scan for viruses, delete browser cache/cookies. Still no dice, call comcast and have them ping modem & check signal levels. They will be able to determine (if you reach somone competent) what might be causing the issue.
2006-07-08 10:49:55 · answer #3 · answered by Thomas M 1 · 0⤊ 0⤋
Bandwidth Internet Server must be down. Call your supplier for check up or your IP address must be misplace or lost or in a wrong palce. We got the same problem and it was with IP Address. Check one of the above mention options.
2006-07-04 06:43:34 · answer #4 · answered by SmartBoy 2 · 0⤊ 0⤋
Get the right ans from the pro's CALL 1-800-COMCAST.. You'll get 500 ans here , let the people who run it tell you the right ans... ROB
2006-07-04 06:46:34 · answer #5 · answered by Anonymous · 0⤊ 0⤋