I lost almost $5000 and it was their mistake. I was a victim of fraud and the bank could have prevented it. The police told me it was the banks fault but no one seems to want to help me. The bank manager says they aren't going to do anything and won't admit that it was their fault. Any ideas?
2006-07-01 16:24:31 · 6 answers · asked by Anonymous in Business & Finance ➔ Personal Finance
Bank regulatory agency.
http://www.thecommunitybanker.com/bank_links/federal_bank_regulatory_agencies.htm
2006-07-01 16:27:51 · answer #1 · answered by Anonymous · 0⤊ 0⤋
banks usually have enough legal discretion to cover themselves against fraud and point the finger back at the cardholder. Read the legal document you signed when you opened your account. In most cases, the cardholder is responsible for the security and actions of the card. In a case like this, the bank doesn't really know whom to trust. From the bank's perspective, they could think that you were part of the fraud scheme, unless if solid proof otherwise. Thus, this is why the banks protect themselves very well.
However, there are a few steps you can take.
a) read the legal policy between you and the bank. find out if they have a fraud protection policy.
b) file a ticket with the bank's corporate security department. they will look into the case and find trends and similar patterns between existing cases. this fraud scheme may have occurred before.
c) file a report to the feds, FBI. you maybe part of a greater fraud case than you expected.
whatever you intend to do, the branches are limited to only a select number of actions they can do such as reimbursement of a fraud case. take this up to the corporate level for resolution.
2006-07-02 05:13:17 · answer #2 · answered by ed 3 · 0⤊ 0⤋
If you were the victim of fraud, you evidently gave someone money, or access to your money, out of your own free will. The bank cannot make up for your poor judgment.
You can blame the bank all you want, but if they did not violate any laws you cannot seek any legal action.
Other facts to consider: how long did you wait between the time the fraud occured and the time you reported it to the bank? Have you reported the person who committed the fraud to the police?
You might have a better chance at getting your money back if you go after the pereson/persons who committed the fraud. The bank is under no obligation to be "psychic" about people's bank accounts.
2006-07-01 17:02:01 · answer #3 · answered by ps2754 5 · 0⤊ 0⤋
Contact an attorney immediately. If you have documented evidence, you can probably sue the bank and possibly win the case.
2006-07-01 16:30:22 · answer #4 · answered by Eileen C 2 · 0⤊ 0⤋
A state attorney general's office.... surprisingly, they were very helpful every time I had to call them.
You should also consult with an attorney in your area.
2006-07-01 16:29:55 · answer #5 · answered by tkquestion 7 · 0⤊ 0⤋
small claims court..do it yourself...BRING DOCUMENTATION...
call the corporate office
not knowing the fraudulent act, I don't know what to say..if it's id theft..the FBI
2006-07-01 16:35:23 · answer #6 · answered by Anonymous · 0⤊ 0⤋