Computer problems. Please Help!!!?

Question

Hello, somehow WinVirusPro 2006 got onto my other computer. Now when I go onto it my computer freezes (within a minute) and I'm not able to delete it or do anything. It hasn't started doing this until WinVirusPro 2006 was put onto my computer. Is there any way to fix this? Thank you.

Answer 1

boot in safe mode

then go to control panel and delete the program

Answer 2

if you can't run any programs on it at all when you log on, you can't do a virus/spyware removal program. Best bet would to format your hard drive in that case, you will lose all your infomation, but at least you will have your computer back, if you dont know how to do it, get instructions or take it to a shop. Make sure you know what your doing before you start formating. you have to get some kind of windows CD or you will have no OS on your ocmputer either, if it is partitioned already, that is good, then just format that part, but most people don't do that, so good luck. HE SAID IT FREEZES WITHIN A MINUTE PEOPLE.

Answer 3

If this is a Windows XP machine, try using the system restore first. Select a restore point prior to WinVirus Pro 2006 being installed.

To open system restore follow these steps:

Go to start, all programs, accessories, system tools, system restore. Then, follow the on-screen prompts.

Answer 4

Here are two tricks.
1.Try going to the site that makes the program and see if there are any help tips.
But to get it off your computer try a non-destructive system restore computer. But you might have to do a system restore

Answer 5

Run HijackThis and select the following lines but DO NOT CLICK FIX until you exit all browser windows

R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,ProxyServer = :0
R3 - URLSearchHook: (no name) - _{4D25F926-B9FE-4682-BF72-8AB8210D6D75} - (no file)
O9 - Extra button: EmpirePoker - {77E68763-4284-41d6-B7E7-B6E1F053A9E7} - C:\Program Files\EmpirePoker\EmpirePoker.exe
O9 - Extra 'Tools' menuitem: EmpirePoker - {77E68763-4284-41d6-B7E7-B6E1F053A9E7} - C:\Program Files\EmpirePoker\EmpirePoker.exe
O9 - Extra button: Noble Poker - {B723B1B8-9788-4684-ADA7-D1DB02E1D516} - C:\Program Files\Noble Poker\casino.exe
O9 - Extra 'Tools' menuitem: Noble Poker - {B723B1B8-9788-4684-ADA7-D1DB02E1D516} - C:\Program Files\Noble Poker\casino.exe
O9 - Extra button: PartyPoker.com - {B7FE5D70-9AA2-40F1-9C6B-12A255F085E1} - C:\Program Files\PartyGaming\PartyPoker\RunApp.exe
O9 - Extra 'Tools' menuitem: PartyPoker.com - {B7FE5D70-9AA2-40F1-9C6B-12A255F085E1} - C:\Program Files\PartyGaming\PartyPoker\RunApp.exe
O9 - Extra button: WeatherBug - {AF6CABAB-61F9-4f12-A198-B7D41EF1CB52} - C:\Program Files\AWS\WeatherBug\Weather.exe (file missing) (HKCU)
O15 - Trusted Zone: http://secure.bellerockgaming.com (http://secure.bellerockgaming.com/)


After clicking Fix, exit HJT.

Boot into safe mode and use Windows Explorer to delete:
C:\Program Files\AWS <--- the whole folder
C:\Program Files\PartyGaming <--- the whole folder
C:\Program Files\Noble Poker <--- the whole folder
C:\Program Files\EmpirePoker <--- the whole folder

Now empty your Recycle Bin.

Now we need to Reset Web Settings:

If you have an Internet Explorer icon on your Desktop, goto step 2. If not, skip to step 3.
Now right click on your desktop Internet Explorer icon and select Properties. Then click the Programs tab and then click "Reset Web Settings". Now go back to the General tab and set your home page address to something useful like www.majorgeeks.com (http://www.majorgeeks.com/). Click Apply. Click Delete Cookies, Click Delete Files and select Delete all Offline content too, Click OK. When it finishes Click OK. Then skip step 3.
If you do not have an Internet Explorer icon on your Desktop, click Start, Control Panel (for some systems it may be Start, Settings, Control Panel), Internet Options, Programs tab and then click "Reset Web Settings". Now go back to the General tab and set your home page address to something useful like www.majorgeeks.com (http://www.majorgeeks.com/). Click Apply.

Click Delete Cookies,
Click Delete Files and select Delete all Offline content too,
Click OK.
When it finishes Click OK.
Reboot in normal mode and post a new HJT log.

Reminder Note: Once we have determined you are malware free you will need to disable System Restore, reboot, and re-enable system restore per step 1 of the READ & RUN ME. This only applies to if using WinXP or WinMe.