I have installed the latest Canon MP830 printer driver while logged into my Windows XP Pro box as the administrator. The MP830 is a multifunction device that includes scanning along with other functions.
When I press the 'scan' button on the MP830 or when I run the MP Navigator 2.2 program (which was included with the printer), I get an error message indicating that the scanner driver isn't loaded.
But if I log out and log back in as any other user, it works fine. This problem is only occuring under the main account, which is the one I use all the time.
* I have unloaded and reinstalled the driver...
* I have unloaded and reinstalled the driver while logged in as one of the other system users...
* I have checked to see if any other running apps could be interfering, but wasn't able to see any that were.
Is anyone else having this problem and if so, what was the resolution?
2006-06-27 03:29:47 · 2 answers · asked by Anonymous in Computers & Internet ➔ Hardware ➔ Scanners
check what GROUPS are missing from the main account.
for instance, if user abc is in the administrators group and users 1, 2 and 3 belong to the general group (just an example) and users 1, 2 and 3 work, but abc doesn't, add user abc to the general group so that it belong to both general and administrators
2006-06-27 03:35:04 · answer #1 · answered by SuperTech 4 · 0⤊ 1⤋
http://answers.google.com/answers/
http://www.experts-exchange.com/
http://www.ask-jeeves.com/
2006-06-27 04:56:56 · answer #2 · answered by Anonymous · 0⤊ 0⤋