Here is what I wrote to my niece, when she asked me essentially the same question. Amend as you see fit, to suit your particular circumstances....
"Some conventional business rules:
1. Dress for an interview as though you already have the job. So, while it isn’t possible to show up for an interview at Wendy’s already dressed in a Wendy’s uniform, a more casual style of dress would be appropriate. If you are going to an interview for a job as a bank teller, dress like a bank teller. If you are interviewing for the position of CEO, wear a suit :-)
When you first go to apply for a job, look at the people who already have the job you want. What are they wearing? What is the boss wearing?
2. This is bidness, everybody has a first name AND a last name. Tom called. Tom who? Tom Hanks or Tom Cruise? Or, the boss’s son Tom? And what’s the call-back number? What if the boss left his little black book at home, or is calling in from out of the office, and doesn’t have his book with him? What number does he use to call Mr. Hanks back? Even if people tell you, “He has my number,” ask, “May I have it anyway, just in case?” I can’t tell you how many people have ended up saying to me, “Oh my god! You’re right! I’m not at the office (or at home!) let me give you my cell phone number…” And most people will give you the number, anyway, even if they are at home.
3. Always put a date on every piece of paper that you touch. That is a little extreme, but under many circumstances, it is a good idea. Imagine your boss finds a piece of paper on the floor, right inside the door to his office, which also happens to be right by the time clock all the employees use. The paper says, “Tom called. He won’t be able to make it tomorrow.” How long has this paper been on the floor? Hours? Days? Who is it for? What does it mean? Does it mean Susie’s boyfriend, Tom Cruise, called (last week) to break their date? Does it mean the employee, Tom Hanks, called, today, as he cannot come to work tomorrow? Does it mean the boss’s son, Tom Hayes, called to say he can’t pick his mother up from the airport tomorrow, as originally planned? Who knows?
This would be better:
July 5, 2005
6:00 PM
Bill Hayes,
Tom Hanks called. Can’t make it to work tomorrow. Please call him at (999) 555- 6621, before 10 PM, as he asked Susie Smith to switch shifts with him, and she hasn’t called him back yet.
Thanks,
Rose S.
If you write down your scheduled days and hours for the next two weeks, say, put a date on that, too!
Job interviews are essentially the making of a deal, they need/want an employee to perform duties A, B, C for which they are willing to compensate you with such and such a rate of pay, and possibly, benefits. You have to decide if you are willing to perform those duties for that compensation. They want/need something from you. You want/need something from them.
Introduce yourself when you get there, "Hi. I'm Roseanne S. I have an interview at 6 o'clock." Not, "Hey, is Bill here?"
Be on time for the interview, or a little early! Try to be as clean, neat, as professional and courteous as possible. Look the person in the face. Listen to what they are telling/asking you. Ask polite questions if you do not understand what they are telling you or asking you. Don't say, "Huh?" or "What?" Say "I'm sorry, I didn't understand that question," or "That's a good question, let me think about that," or "Do you mean that I would work first shift on Thursdays, but second shift on Tuesdays?"
Bear in mind, they need intelligent, qualified, responsible employees to operate their business as badly as you need a job to earn some cash! You do have something to offer, some power in the situation. It’s not all a one way street. They need YOU as much as you need them!
Ask for a job description. What does this job involve? Mopping the floor? Operating the fryer? Cleaning the bathrooms? What days and what hours of the day? What rate of pay? Any benefits? Potential for advancement? Are uniforms required? Who pays for them? Who washes or dry cleans them?Consider what you are and are not willing to do (Are you willing to clean bathrooms for $3.00/hr, if that part of this job?). What duties or conditions are simply unacceptable to you? If there are any, have a polite explanation why that is the case.
If they want you to work after 11 PM, and you cannot, don't just say, “No, I don’t work after 11 PM!” explain why not, "My Mom has an 11 PM curfew for me. That means employment as well as social. I have to comply with that." If they indicate not working after 11 PM means you will not get the job, say, "Let me talk to my Mom, and call you back..."
Ask if you would be expected to fill in for other employees if people call off. Would there be cross-training to provide for those circumstances?
Ask if you get the job, and are still working there when the school year starts, if your schedule could be adjusted to accommodate school.
Do not be afraid to take a brief, written list of questions with you, to glance at from time to time, to make sure all of your points get covered. Ask them if they have any other questions for you. Feel free to jot down notes, if you have more than one interview scheduled (with different companies) to help you keep things straight.
Some interviewers will ask you psychological questions, e.g. "Why should I give you this job instead of someone else?" or “What would you do if you could have any job you ever wanted?” (I have been asked both.) You may walk in the door, and they simply tell you that you have the job. You may walk in the door, and they tell you that the job has been filled (Thank them for their time, and ask them to keep your application on file for future openings). You may be asked to come back for a second interview.
If any questions a prospective employer asks you seems rude or overly personal, or you do not understand why they are asking a particular question, simply look the person straight in the eye, and say, softly and politely, “Why do you ask?” You have every right to know, and they might have a good reason for asking!
If any situation makes you uncomfortable, or seems offensive to you, simply stand up, and say, “I’ll be leaving now. Thank you for your time!” Then, walk out!
Do not give the impression that you are desperate for the job, and will accept any rate of pay for any working conditions. If they mention a rate of pay, simply say, "$6.50/hour, I see." Not, "That sucks!" or, "Oh my gawd! I never *dreamed* I'd earn *that* much money!" And then politely let them know if you find that pay acceptable for this job.
If they ask you what you expect to be paid for the job (some employers, or applications, will), say “The usual starting rate for this position,” (you should already have some idea of what that is, so if they say, “OK, $3.00 per hour!” you can counter with, “I’m afraid I couldn’t start for less than $7.00 per hour,” or whatever your friends are getting for similar work). If you have something specific in mind, say so: ”I couldn’t accept this position for less than $40,000.00 per year, as I have a Master’s Degree in Food Service, and a PhD in Hospitality Management from Burger King University.”
Thank them and shake hands at the conclusion of the interview. Ask if you got the job. If they say they have to get back to you, ask politely when you may expect to hear from them. (“Can you give me any idea when I may expect to hear from you?”)
Once you have been hired, don’t forget to ask, when is payday? How often do we get paid? Once a month? Every two weeks? On the 1st and the 15th of the month? Is it a paper check, or direct deposit?
When they tell you that you have the job, ask them, “What time should I come in,” and “Who do I report to when I start work on my first day?” This will make your first day on the job less awkward, as you will find out where to be, and who you need to see. Ask if you need to come in early for any sort of orientation.
You want to convey the impression that you are an intelligent, courteous, confident, cooperative person who respects the potential employer, and has thought about the job, and is willing to be flexible, but who respects herself, too, and has her own limits and requirements.
All of this advice may seem a little elaborate for a first job, at Wendy’s. But I am hoping that you will find it applicable now, and in the future, for any interview situation. Mix and match it with the advice your Mom and [your brother] have given you!
This is intended to help you project an assurance and a maturity that you may not currently possess, or may not feel. But, Rose, business has nothing to do with how you really feel. Business relationships are not the same as personal friendships (although the two need not, necessarily, be mutually exclusive!); people do not need to know how you really feel. Business is all about the impression that you give, the image that you project, whatever your true feelings might be."
I hope you find something here that helps you. Best of luck! :-))
2006-06-12 01:00:49
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answer #8
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answered by zen 7
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