ok i have a big interview and i need to give an example of a bad customer how it turned out need 2 b professio

Answer 1

There are no bad customers...unsatisfied is the word you would use. ex. I once had an unsatisfied customer who had received below temp food, she came to me very upset and distraught. I followed my 4 step LAST theory. The steps are L. listen, I allowed her to tell me everything she felt she needed to. A. apologize, I apologized for her food being unacceptable. S. satisfy, I offered to replace her food and she accepted. T. thank, I thanked her for her patronage and invited her to return to our store.

Best wishes

Answer 2

this is to help you out one time, refer your self to be retail employee, sears, the hects, somethin, picture that worst possible scenarios, and be calm, cool a collected. Someway brief but polite, and express the details. The rest is left for you to figure out, but know, if this has refer to flying mention an other job title, that you decide. C'mon know, no mo question, in a way this is' cheatin. But be yourself, and fresh t o walk out that door like you headen to church.

Answer 3

Just go to a big retail store , to the returns counter and listen to what is being said.