when you get to the stores they don't have your part, and they try to get you to buy something else, gas is to exspensive for that.
2006-06-09 09:33:44 · 10 answers · asked by unwin_40th 1 in Cars & Transportation ➔ Maintenance & Repairs
They are held accountable. You won't shop there anymore and they lost your business.
2006-06-09 09:36:13 · answer #1 · answered by gcbtrading 7 · 1⤊ 0⤋
They may have had your part when you called. Depending on how far you live from the store, the part could have been sold to someone else that fast. If it's a chain store, like Pep Boys, Auto Zone, etc, they will call around to their other stores for you to see who has your part in stock. Sometimes, their employees will make a parts run & get it for you too. Talk to the Parts Mgr or Store Mgr.
2006-06-09 16:36:30 · answer #2 · answered by Belle 6 · 0⤊ 0⤋
is it possible that people are human and make mistakes. God forbid a computer be wrong!! How's about actually being a nice person and instead of wasting our time price shopping us on the couch for a stupid part be nice enough to show up and PAY for the DAMN THING!!! and in the future i think you should pay us EXTRA for telling you how to put it on, which is NOT our job!!
2006-06-09 16:41:16 · answer #3 · answered by "EL SANCHO" 4 · 0⤊ 0⤋
I usually ask someone to "please put their hands on that part for me and visually account for it before I make a trip to their store and put my name on it once verified". Be polite in your request and people usually are more than willing to help you. I've done this many times and it has kept me from wasting many trips because the request leads the person in front of the computer to notice that the part may in fact be at another branch location. All he/she has to do is ask someone at the other branch to verify stock of your part and you only have to make a trip to one location.
2006-06-09 18:20:38 · answer #4 · answered by Yeah, it's good 3 · 0⤊ 0⤋
"Bait and switch" comes to mind. but try to prove what they told you on the phone is hard to do. There are other parts stores in your area, I am sure. Your local Better Business Bureau would like to know about it.
2006-06-09 16:36:13 · answer #5 · answered by Anonymous · 0⤊ 0⤋
Is it possible to order auto parts from a website?
2006-06-09 16:35:46 · answer #6 · answered by jaike 5 · 0⤊ 0⤋
Because under English law at least, telling you they have something in stock isn't a contract, that doesn't occur until you actually buy the product.
2006-06-09 16:36:40 · answer #7 · answered by number2301 2 · 0⤊ 0⤋
Because it isn't illegal. It is also possible that, and I know this sounds crazy, but they made a mistake. Maybe they misunderstood what you were asking for. How would you like to be charged with a crime for telling someone something and it was a mistake?
2006-06-09 16:35:50 · answer #8 · answered by Anonymous · 0⤊ 0⤋
Maybe they showed they had one in stock, but the guy put it on the wrong shelf somewhere.
And if gas is your issue, why are you trying to repair your car? You should be fixing your bike or your shoes
2006-06-09 16:36:49 · answer #9 · answered by bigred8882 4 · 0⤊ 0⤋
The term you are looking for is:
Why can't I hold them accountable.... Actually you can. But proving that it was malice is the problem.
2006-06-09 16:36:51 · answer #10 · answered by Puppy Zwolle 7 · 0⤊ 0⤋