Ok here is what has happened, He recieved an IM with a link he clicked on it and got a virus, it keeps sending Ims to all his contacts, now it is saying he is on line when he is not. How does this work and how can he fix it? The IMs are different everytime., as well.
2007-12-31 09:47:40 · 12 answers · asked by Shaz 4 in Computers & Internet ➔ Other - Computers
We have anti virus already.
And hubby is asleep .. No lap top.
2007-12-31 10:28:49 · update #1
HE GOT A VIRUS. He is not silly enough to give out other details such as password and sreen name
2007-12-31 10:30:36 · update #2
He has already done spybot and search and destroy. He has AVG Nothing has worked.
2007-12-31 10:33:11 · update #3
Keith W. What THE ...... is your answer?
2007-12-31 10:34:56 · update #4
He needs to run his antivirus and antispyware aplications in Safe Mode to try and get rid of the malware. To get into Safe Mode, reboot and then either hold down or tap the F8 key repeatedly while the computer is starting up.
If he hasn't any antivirus and antispyware applications, here are some free ones for his consideration. Download, check for updates, reboot into safe mode and run the scans.
====================
AntiSpyware Applications
SuperAntispyware
http://superantispyware.com/
Spybot S&D (free version requires manual updating)
http://www.safer-networking.org/en/download/
AVG AntiSpyware
http://free.grisoft.com/doc/20/lng/us/tpl/v5
Adaware from Lavasoft (free version requires automatic updating)
http://www.lavasoftusa.com/products/ad_aware_free.php
(These programs can be run in Safe Mode after installation and updating)
=====================
Antivirus Solutions
AVG 7.5 AntiVirus (Vista Compatible)
http://free.grisoft.com/doc/1
Avast Home Antivirus (Vista Compatible)
http://www.avast.com/eng/avast_4_home.html
AntiVir PE (Vista Compatible)
http://www.free-av.com/
( Note: Only use one anti-virus product. Running more than one can cause conflicts thus rendering each ineffective.
http://service1.symantec.com/SUPPORT/nav.nsf/docid/2000031316555206 )
==============
If you cannot get it removed after the above, you may want to join a tech group that specializes in providing manual instructions on malware eradication.
Free technical help forums
AumHa Forums
http://aumha.net/index.php
Bleeping Computers
http://www.bleepingcomputer.com/forums/
Spybot S&D Forums
http://forums.spybot.info/
Lavasoft Forums
http://www.lavasoftsupport.com/
Spyware Info Forums
http://forums.spywareinfo.com/index.php?showtopic=79038
GeekstoGo
http://www.geekstogo.com/forum/forums.html
2007-12-31 09:52:54 · answer #1 · answered by MLM 7 · 0⤊ 0⤋
Search Google for: How can my hubby be on line when He is in bed asleep?
Ok here is what has happened, He recieved an IM with a link he clicked on it and got a virus, it keeps sending Ims to all his contacts, now it is saying he is on line when he is not. How does this work and how can he fix it? The IMs are different everytime., as well.
2007-12-31 10:27:07 · answer #2 · answered by Anonymous · 0⤊ 0⤋
Try uninstalling AIM or whatever Instant Message device he has, and install some free anti-virus programs.
2007-12-31 09:57:02 · answer #3 · answered by merrymary09 2 · 0⤊ 0⤋
Spybot S&D and AVG should be able to clean almost any virus, but it's much more difficult once they're in place. Download those (they're free) and run them until they come back clean.
You may need to run them in safe mode (press F8 during bootup) to completely clean out nasty infestations.
2007-12-31 09:53:00 · answer #4 · answered by Anonymous · 0⤊ 0⤋
Sounds like a virus!
If you don't have an antivirus program already, download AVG Anti-Virus: it's free and awesome. Run a full system scan over and over until you don't get anymore findings.
I'd also recommend downloading and running AdAware and Spybot Search and Destroy - both spy/ad ware killing programs that are free. I used to run them both because whatever one missed, the other one picked up.
Good luck!
2007-12-31 09:52:30 · answer #5 · answered by Chris 6 · 0⤊ 0⤋
Did he actually get a virus, or did he give out his screen name and password on a fraudulent website that looked real. I say this because you can't be online when your computer is not on.
2007-12-31 09:52:01 · answer #6 · answered by Another computer builder 4 · 0⤊ 0⤋
It's literally a ghost of his profile stored on the server that the virus came from ... it trying to make his contact list believe he's online so they too will click on any links "He" sends them ... download some spyware removers such as Adaware and Spybot Search and Destroy ... those should help
2007-12-31 09:51:54 · answer #7 · answered by Jack K 7 · 1⤊ 0⤋
Tell him to change his IM password. That might help. Virus's are horrible and can really be a pain in the rear.
2007-12-31 09:51:43 · answer #8 · answered by belleebuttons 3 · 0⤊ 0⤋
In addition to running up to date anti-virus software.....have him change all his passwords
2007-12-31 09:51:34 · answer #9 · answered by Jenn 3 · 0⤊ 0⤋
download norton anti virus, its like 80 for 6 months, works great though. Maybe uninstall aim.
2007-12-31 09:51:00 · answer #10 · answered by silly 123 3 · 0⤊ 0⤋