Somebody else in your neighborhood my also be using a Belkin router, and that is probably what is being connected too, not yours.
Something when wrong with your Belkin setup. As it states it does not have a connection, it doesn't.
I have used Belkin for the past three years, and just setup a Belkin N1 about two weeks ago.
I reccomend you do one of two things. First, you could set your router back to factory specs, remove the software and drivers from your system, by using a Restore Point if you can't do so with the Add/Remove applet, or the Vista Uninstall a Program applet in Control Panel.
Once you have cleaned out the software and drivers, and set the router back to factory specifications, which you do by holding in the reset button for ten seconds, and a light should flash, if you have the version which supports that feature. Read in the manual how to reset to factory specifications. It isn't difficult at all, and it gives you the ability to reconfigure the entire setup.
Rerun your setup and see if it works.
Did you run the setup with a wired connection? This is important, and even if you do not have a connection, you should be able to access your routers configuration pages regardless of connection or not.
Often, it could simply be a matter of setting the Connection Type to one of these: Dynamic or PPPoE.
If you have DSL or any form of DSL, such as ADSL, and use a User Name and Password, or use a desktop icon other than the browser icon to connect to the Internet, you need to use PPPoE, for your connection type.
Now, you don't always have to use PPPoE, even if you use a User Name and Password in your modem, as some ISPs use Dynamic, as mine does, which is Qwest. My Connection Type is Dynamic, and the setup wizard configured my router and ISP settings automatically.
If you use Cable, then you use Dynamic.
As you are unable to access your configuration pages, you are going to have to run the setup again. If it fails, I reccomend you try the "Alternate Setup" instructions. This takes longer and needs to be followed step by step very carefully.
If you just don't know what to do, or are just feeling out of your depth, (and there isn't any shame or embarresment if you do) call the Belkin technical support phone number and have one of the technicians walk you through your setup. That is what they are there for, and most are happy to help.
I do want you to note however, that some of the technicians don't speak English well. Make sure you ask them to slow down when the are speaking so you can understand them.
I also want you to note that there are three levels of technicians, level 1, 2, and 3. Level 1 are the least knowledgable, and level 3 are the most. They have different levels so that the least experianced can take the calls that they can handle, thus freeing up the valuable time of the level 3 who can fix anything that may be wrong, but are saved for the largest issues. If a level 1 is not able to assist you, ask for your case to be escalated to a level 2, and if that person isn't able to help you, have it escaled to level 3.
Now, I agree that this process is frustrating, but I wanted you to know all of this so you can request the best help and know what the process is, what you may need to do in order to get your issue resolved.
Anytime any router manufactuter technician sends you to an updated driver package, make sure you set a manual restore point first. Even then it may not save you from a major system crash. Adapter drivers are notoriously wanky, and can and do crash system. I know, because I am currently recovering from a major crash from updating my adapter driver. lol
Good luck and much success in resetting your router and getting your connection up and active. Please believe me when I say that if your router is stating there ins't any connection, then the wireless connection you are connecting up to is not your connecton. Belkin is one of the three major manufacturers and it is very plausable that a neighbor is also using a Belkin router.
2007-12-31 08:49:53
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answer #2
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answered by Serenity 7
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In Mcafee you need to allow that Ip of your computer "wireless" one to connect to the router. If that does not work make sure that your router is broadcasting the SSID/ If all else fails perform a router reset. Hold the little button on the back in with a ball point pen for 15 seconds.
Also make sure DHCP is enabled in the router setup configuration.
I would also recomend that you let windows manage your wireless connections on the computer you are trying to connect.
2007-12-31 08:46:06
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answer #3
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answered by Marc W 2
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