Paypal account Suspended?

Question

Hello, please help i got an email from [e-mail] and it said "We are currently performing regular maintenance of our security measures. Your account has been randomly selected for this maintenance, and you will now be taken through a series of identity verification pages." and then said "Click here to verify your account " did not have to put any user or password in or anything page just poped up and it says "This Account Has Been Suspended" but when i log into my paypal account it dosent say anything about this? What does this mean any help would be great thanks.

Also said "Please contact the billing/ support centre as soon as possible"

ok thanks for the help what should i do if i clicked on the link but did not enter any info into it depsides scan comp also it was from sender [e-mail]

heres what it said

Security Center Advisory!
Dear Valued Member,
PayPal is committed to maintaining a safe environment for its community of buyers and sellers. To protect the security of your account, PayPal employs some of the most advanced security systems in the world and our anti-fraud teams regularly screen the PayPal system for unusual activity.

We are currently performing regular maintenance of our security measures. Your account has been randomly selected for this maintenance, and you will now be taken through a series of identity verification pages.

In order to confirm your PayPal records, we may require some specific information from you.

Click here to verify your account

Thank you for your prompt attention to this matter. Please understand that this is a security measure meant to help protect you and your account.
We apologize for any inconvenience.
If you choose to ignore our request, you leave us no choise but to temporaly suspend your account

Answer 1

Never use a link in an e-mail like that, its fake, you can delete it or contact paypal security, they might want you to send them a copy of the e-mail so they can trace it back to the sender.

Answer 2

You can't just email Paypal about something this serious. All you will get is an automated response triggered by their computer system. You must call them and speak to a Paypal operator so they can explain exactly why this has happened, and whether or not there is anything they can do to fix this for you.

Answer 3

Sounds like the email you received could be a phishing email. I really hope you didn't click ANY link in that email and log in or type in your log-in information. If you followed a link in that email and typed in your information, you've given your user name, password, and any banking information stored on paypal to a hacker and a thief.

Ignore that email, don't open it, close it, open internet explorer and type www.paypal.com in the address bar of your browser and hit enter. Then look at and keep an eye on the account, it would probably also be a good idea to change the username and/or password and to contact paypal customer support and talk to them about the phishing email.

Answer 4

DO NOT click to verify any info!!!!! It's a scam. Any email from paypal will be addressed to you....such as "Dear John Doe." If it does not have your name like that, it is NOT from paypal. You need to forward that email to [e-mail]. Also, you can go straight to your paypal account to verify any info they might need. It would say on your account if there is some type of problem.

Answer 5

Sounds phishy. Do NOT click the link. Type in the address and confirm the SSL cert is authentic.

In IE
http://www.microsoft.com/protect/yourself/phishing/spoof.mspx

After doing so you can log in and verify.