My son downloaded a couple of free games and after that I got viruses. It's TROJ_CONHOOK.GH located in my system 32 folder as NNLJGE.DLL. My virus scanner says it cleaned the file but it still gets picked up as if it's still active. I tried to delete the file and it won't allow me to saying other programs are using the dll file. How can I get rid of this or how can I find out what else is using that file so I can delete. It's slowing my computer down severely and I have done everything I know to do. Thanks for any help.
2007-12-30 05:35:47 · 7 answers · asked by Snowflake 5 in Computers & Internet ➔ Security
Thanks for all the answers so far...
Rebooting in safe mode then deleting,
Removing games, and searching for the file then deleting are not successful remedies. I still get "cannot delete dll file because another program or user is using this file" (paraphrased). Keep sending me suggestions! Thanks!
2007-12-30 10:01:44 · update #1
I ended up wiping everything out and re-installing Windows. It worked though it was drastic. Thanks everyone!
2007-12-30 13:42:17 · update #2
Please go to your tray and if you actually have a file name, then open start, run and type in: c://program files, click on browse, click on program files and look for the file name. (There will be no dll., only file names you have downloaded into your system.). If the file is there delete, if it says write protected or being used by another file, then reboot and try again to delete. (If still will not delete, ctc., me and I will direct you to a free software that will delete a write protected, or file being used by another software.
When you have completed this task, go to start, search and type in the search box: nnljge.dll and let your pc search for all related files for that dll. When found delete from the top to the bottom. If any say being used, then reboot and try again.
Minddoctor, France
2007-12-30 06:07:24 · answer #1 · answered by MINDDOCTOR 7 · 1⤊ 0⤋
2
2016-08-22 12:32:47 · answer #2 · answered by ? 3 · 0⤊ 0⤋
have you ever been noticing any adjustments? Like your computer slowed down or some thing? If there grow to be no longer something diverse, it ability there's no virus. purely uninstall protection safeguard (i think of it fairly is the actual virus) and that's going to be positive. besides a deadly disease can purely get in in case you keep an contaminated information superhighway website or get carry of an app that has a deadly disease related to it, there's no opposite direction a deadly disease can get on your computer contained in direction of the internet. protection safeguard must be telling you approximately monitoring Cookies, and monitoring Cookies are the backside hazards in the international so that they are skipped over via many anti-virus classes. replace Avast! and examine back in case you prefer to verify.
2016-11-26 21:04:32 · answer #3 · answered by ? 4 · 0⤊ 0⤋
To delete the program that is locked, try using either Safe Mode or use the Unblocker. This is a free program at
http://ccollomb.free.fr/unlocker/
For good virus removal, try Housecall by TrendMicro.com
2007-12-30 05:46:06 · answer #4 · answered by computer doctor 5 · 1⤊ 0⤋
Boot the computer up in safe mode, and try deleting the files
2007-12-30 05:38:47 · answer #5 · answered by kesh45 4 · 1⤊ 0⤋
Remove the games from your PC and see if that'll do the trick.
2007-12-30 05:42:48 · answer #6 · answered by Anonymous · 0⤊ 1⤋
u can use ad aware updated version.....
Xoftspy is another option.
But Zone alarm internet security.........i think should solve the problem
2007-12-30 05:42:42 · answer #7 · answered by Anonymous · 0⤊ 1⤋