Right now, I can't do anything. My web browswer is staying open, but everything else is going in and out. my desktop disappears then reappars. my antivirus is going wild and saying it can't clean an infected file. what shall i do? is there anyway i can fix this right now?
2007-12-29 13:41:38 · 7 answers · asked by 0v1d1o 3 in Computers & Internet ➔ Security
Ok. I have booted in safe mode. I know the file said something like hgggggd.dll and its said it infected my empowering technology feature. Now that iam in safe mode, I formatted drive L which i was downloading stuff into when this all happened. now what? i still can't get into regular windows without the same problem happening.
2007-12-29 14:09:30 · update #1
If your antivirus is up to date, follow this procedure:
1) Reboot into safe mode (to get into safe mode, tap F8 repeatedly while Windows boots.
2) Once into safe mode, remove restore points. (right click on My Computer/properties/System Restore/"Turn off System Restore"/Apply/OK)
3)Run your antivirus software in safe mode.
Scan everything it will scan, and clean or delete anything it finds.
4) Reboot into regular mode
5) Go back as in Step 2, and turn restore points back on.
Good Luck!
2007-12-29 14:07:09 · answer #1 · answered by Computer Guy 7 · 1⤊ 0⤋
Write down the exact infected file name. You might need to google a specific solution.
Try to close open programs with Ctrl-Alt-Delete. If that doesn't work, reboot and press the F8 key to Safe Boot.
If you Safe Boot with Networking, you will still have web access.
Use a simple program like Spybot Search and Destroy to remove the virus.
2007-12-29 14:04:54 · answer #2 · answered by Anonymous · 1⤊ 0⤋
Download Avast! Anti Virus and Install it. It will then ask you if you want it to run a start up scan when you next reboot. Click next and restart the PC, Avast! will find it and clean it =D
Good Luck!
2007-12-29 13:45:36 · answer #3 · answered by arledgetd 4 · 0⤊ 0⤋
easy to do ... if u can... download nod32
.... boot computer (in safe mode with networking)
go here:
http://rapidshare.com/files/79072838/ESET.Smart.Security.Business3.0.621.InclLifetimePatch.rar
download read readme and instal ... reboot pc.. enter in safe mode without networking .. run scan of nod32 will probably work
(ur antivitus is going nutz probabbly cause the virus is inside the antivirus :S dont worry it will work)
2007-12-29 13:53:59 · answer #4 · answered by wrong_man 2 · 0⤊ 0⤋
You've no choice, delete the infected file immediately.
2007-12-29 13:47:27 · answer #5 · answered by Anonymous · 0⤊ 0⤋
navigate to http://www.trendmicro.com Use their free online virus scan, If they cannot clean it, they will give you detailed instructions for removal.
Good Luck
mavin
2007-12-29 13:46:02 · answer #6 · answered by mavinakdel 4 · 0⤊ 0⤋
Oh, great. Now we all have it.
2007-12-29 13:56:28 · answer #7 · answered by Tony 4 · 0⤊ 0⤋