Basically I have a loan with them. I asked for the due date of the loan to be changed to a later date. The branch manager told me that she will do it for me within the next couple days. Well, she never did it and she went on vacation for 2 weeks. I tried to call other members of the branch, but they kept giving broken promisses. The manager came back from vacation, I tried to contact her, but it seems everytime I call, someone would tell me she is at lunch or out of the office. 3 more weeks later, I called the cust. svc. center and complained, then she finally e-mailed me back saying that she had changed my due date for the loan. BUT SHE LIED! It was not changed! I called a different branch and a cust. svc. rep told me to write a letter requesting the change of the due date and he would help me. I wrote a letter, and 3 weeks have passed and he too has given me the run around. It has been nearly 4 months and still no one has helped! Can i sue/do something meaningful to them?
2007-12-29
04:17:32
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7 answers
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asked by
heythere
4
in
Politics & Government
➔ Law & Ethics
I know anyone can sue anyone, but my main question is, do you think I can sue them and win? I have the e-mail from the manager stating that she changed the due date of the loan, but she lied and never did nearly 2 months ago. As of today, still not changed!
2007-12-29
04:24:58 ·
update #1
I DID GO IN PERSON TO THE OFFICE, AND THEY TELL ME THEY WILL SEND THE REQUEST TO THE LOAN DEPT. BUT WEEKS PASS AND STILL NOTHING!
2007-12-29
04:26:25 ·
update #2