My husband's computer will not start all the way-- it will stay on the startup screen with the little thinking icon. It is a Mac G5. He says that the last time his computer worked any softwear that he had running shut down unexpectantly, like it had a virus. Any suggestions on how we can fix this problem or are we going to have to take it somewhere to get it fixed? Thanks for the help!
2007-12-28 07:57:33 · 6 answers · asked by Expecting Momma 2 in Computers & Internet ➔ Hardware ➔ Desktops
A folder with a question mark showing means it can't find the operating system.
Option 1:
Insert the installation disc, and restart the Mac while holding down the "C" key. After it boots from the disc (takes a while) from the top menu, select Disc Utility. perform a permissions repair on the hard drive.
Restart the Mac by quitting the installation disc.
Option 2:
Buy a copy of Disc Warrior by Alsoft. Boot from that disc, and repair the directory of the hard drive.
Option 3:
Reinstall and archive the operating system from the installation disc.
2007-12-28 08:36:26 · answer #1 · answered by gromit801 7 · 0⤊ 0⤋
I hope he has Back Ups of all his personal data!!!
Put the OS X disk in the drive and turn on your MAC while holding down the "C" key. You should see the beginning of the OS X install routine. Follow the Options prompts to do a "Factory Clean" install with the "Save my Data files" or similar wording.
The Back question was in case you make the wrong choice and blow everything away. Sometimes it's better to have the nearest Apple Store do this for you.
2007-12-28 08:09:28 · answer #2 · answered by ELfaGeek 7 · 0⤊ 0⤋
You can take it into the Apple store and they will help - you can go online to find a store near you and you can even schedule an appointment with the Genius Bar on the web.
If you are somewhat savvy with Macs, you might try starting from the boot disc instead of the HD. However with the limited info you have here, it might be a problem that takes some serious know-how to work out.
I've had really good luck in the Apple forum of Craigslist.org: the people are really cool there and they know their Macs!
2007-12-28 08:07:13 · answer #3 · answered by Chris 6 · 0⤊ 2⤋
look on the errors code and what it quite is pointing to. many of the time you ought to use the XP restoration consol on the domicile windows installation disk to change lacking documents. you may look on Microsoft’s website to the way it is easy to apply the application. in case you won't be able to get the gadget up and dealing and could desire to get to the information attempt rebuilding on a clean rigidity for the reason that this rigidity could have subject concerns anyhow. Then slave the rigidity or use an exterior rigidity enclosure to purpose to get well the information. If this dose no longer works you ought to use Nopix stay CD to get well the documents. It’s unfastened to obtain and there are guidelines on a thank you to us it on the area. additionally lively disk is a sturdy restoration gadget yet you will could desire to pay for that one. in case you employ Dell help your documents would be misplaced. you may consistently verify to be certain in the experience that your reminiscence has long gone undesirable too. Unplug and capacity down the board by skill of depressing the button. Then get rid of the reminiscence separately then attempt to reboot. each so often this works.
2016-10-02 12:04:13 · answer #4 · answered by ? 4 · 0⤊ 0⤋
Ali, brillant. Painful, and unneccessary but brillant.
Anyways, Apple has free technical support at Apple stores. All you have to do is show up, and wait. I'm pretty sure they still support to Mac G5.
Although for faster service, I recommend signing up online.
2007-12-28 08:03:17 · answer #5 · answered by someoneunknown87 2 · 0⤊ 2⤋
Get a PC.
I'm only joking. I know nothing about macs, just that they're really easy to use until they break.
Take it to a apple shop or any other computer store. They'll help you or tell you where to go.
2007-12-28 08:00:15 · answer #6 · answered by Ali 2 · 0⤊ 2⤋