Vista laptop recognizes modem, but won't connect to internet?

Question

My step mom just got a new computer with Vista pre-installed on it. We're trying to connect it to the internet at her home and it doesn't work. The computer recognizes and connects to the modem, but then it says that it can't connect to the internet. The internet is working perfectly as well as the modem.

I have my own laptop loaded with Vista and have had the same problem...I was some how able to finally change some setting and then my laptop works just fine. But I can't remember what I did to fix it. Any ideas?

Answer 1

Welcome to Vista

Answer 2

What you need to do, in order to remove that "Limited or No Connectivity" settings on your Local Area Connection. You have to right click on the Local Area Connection and click on Properties. Under General tab, at the bottom of it, there a lil box that says "Notify me when this connection has limited or no connectivity. You need to uncheck that box and click on OK. Now, if you look at on your Local Area Connection it should no longer be "Limited or No connectivity" But Acquiring Network Address then Connected. Check the IP Address under status. If you got the correct ip address of your router or modem that means that you are now connected to the internet. That's all you need to do.

Answer 3

the same thing happened to me! Take it to Circuit City. They fixed mine within an hour.

Answer 4

open the browser and click the tools make sure the check mark is gone from "work offline"

Answer 5

This is just the beginning!!

Answer 6

It is directly connected with SLAVKODY....so nothing to worry....!!!

Answer 7

go back to xp