I have a HP dvd840i burner in my computer that is about 1.5 years old. It worked fine until last week when it stopped sensing DVD disks of any kind. It still works normally for any kind of CD, but when I put any kind of DVD (commercially recorded video, or blank RW, etc.) it acts as if there is no disk no matter what I do. I have reinstalled the software and downloaded and installed the latest firmware but no changes.
2007-12-28 02:58:15 · 2 answers · asked by CB 2 in Computers & Internet ➔ Hardware ➔ Desktops
Sounds like a lsaer failure, a DVD drive has 2, a CD laser and DVD laser, different diameters.
Buy a new DVD bruner is the quick, and honest answer
2007-12-28 03:09:28 · answer #1 · answered by stu_the_kilted_scot 7 · 0⤊ 0⤋
hey that happenend with mine too once and when i got it serviced the mechanic told me that the motor had gone bad and now its playing dvds too.
i suggest u get it serviced by the same company whose product it is.
2007-12-28 03:08:48 · answer #2 · answered by shiti 2 · 0⤊ 0⤋