Laptop internet connection was working fine. Installed some software and since then been getting blue screen when press button on laptop to connect. Uninstalled software completely from machine. Gone back to restore points prior to the problem. Gone into Safe start up mode and to last known good configuration. Still blue screening. Been into wireless network settings - laptop continuing to shut down and blue screen. This is my husband's laptop fortunately otherwise I'd have done my nut by now! We've tried everything we know and I'm more of a techie than he is!
Please, someone help! There's a lot of hair pulled out and lying on the floor just now. Thanks!
2007-12-26 11:20:14 · 5 answers · asked by Anonymous in Computers & Internet ➔ Hardware ➔ Laptops & Notebooks
Laptop Model, name of the software you installed, and the exact error number from the BSOD. I'll do what I can, which might be nothing. Sounds like RAM allocation.
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No I take that back. It doesn't sound like ram allocation. Until you can post the details...
You can use the computer if you don't try to hit the button no?
Whak the device and install it again.
Start
Control Panel
System
Hardware Tab
Device Manager.
Right click on your wireless card under network adapters and choose uninstall.
Reboot.
Let it do its thing.
You may need your disk, or to download the latest drivers from the manufacturer's website.
2007-12-26 11:25:19 · answer #1 · answered by Liz 7 · 0⤊ 0⤋
I have seen that happen intermittantly with some network cards and USB ports. In my case if you unhooked all usb devices(wireless mice etc) while on the internet it would work. Another thought is it might have a virus that is crashing when the internet is accessed. There is a program out there called winsockfix.exe that might fix that problem for you. It is a free utility. If you have an ethernet cable and can plug it into that you might be able to figure out IF it is a wireless or an internet problem.
2007-12-26 11:27:56 · answer #2 · answered by podunksunshine 5 · 0⤊ 0⤋
Not sure of the exact problem here,but the first thing I would have done;would be to run a Linux live cd(Puppy) and see if the laptop could connect & handle this connection.
2007-12-26 11:57:51 · answer #3 · answered by captain3249 6 · 0⤊ 0⤋
scan the pc in safe mode, the software you downloaded might have a virus, delete all temporary files whatever
2007-12-26 12:38:17 · answer #4 · answered by muffer_3 6 · 0⤊ 0⤋
Contact the manufactoer
2007-12-26 11:24:08 · answer #5 · answered by Anonymous · 0⤊ 0⤋