Connecting to wireless?

Question

I have a Sony Vaio laptop and I am having trouble connecting to my 2wire modem. My laptop gets full signal from the modem but my laptop "has not been assigned a network address". Even if I hook up the ethernet cable from the modem to the laptop I still cannot connect to the internet. What can I do?

Answer 1

Check your firewall settings, your computer might be blocking the incoming connection.

Answer 2

There are too many things that can go wrong so answering your question is virtually impossible

Do you have a LAN IP address provided from the router? (Open command prompt by clicking start, run - type in cmd and hit enter; then type in ipconfig at the prompt; you should see an IP address, subnet mask, and default gateway ip address, probably in the format 192.168.x.y where x is 0 or 1 and y runs from 2 - 254. If you have an IP address that starts with 169.xxx.xxx.xxx you do not have a valid IP address and you are not getting admitted to the network. Review the config of the modem / router and your LAN connection.)

If you have a valid LAN IP address, type into command prompt "ping " and hit enter; where is the ip address of the default gateway, (e.g. ping 192.168.1.1). You should see 4 successful ping replies; if you do not receive any ping responses there is a configuration problem with the router - review this further with the manual.

If the ping is successful, then in command prompt type in ping 4.2.2.2 and hit enter; if this is not successful, reconfigure the WAN port of the modem / router.

Next in command prompt type in ping yahoo.com and hit enter; if this is not successful, reconfigure the DNS settings of the modem / router.

If all are successful and you cannot get a web page on the browser, you have a firewall blocking things OR you have something wrong with the browser.

Try the above; report back on what you found and more help can be provided if needed.