iPod question?

Question

Hey there everyone,
I just received an iPod for Christmas today and I am already having troubles.

So I did what the intructions told me..I hooked up the iPod to the computer and waited for a walk thru to pop-up.

Nothing happend..so I dissconnected it, and moved my usb to a different port.

Now it's been 4 hours, it hasn't chraged, nothing poped up on the computer, AND it wont turn off and it froze on the screen that says .

I've tried to leave it for awhile for the battery life to run-out, but it just wont..And no matter how long I hold the play/pause button..IT JUST WONT TURN OFF OR DO ANYTHING!

please help.
thanks in advance.
PS: It is an iPod video 30GB is that helps at all.

Answer 1

click the hold on and off about 7 times.. make sure it is not on hold any more

then hold the menu and center button for about 30 to 50 seconds

that will restart it
your music will not be gone

it always works for me.

good luck.

Answer 2

Check your instructions again on how to re-boot it. It's probably the play-pause plus one other button..

If the battery is fully charged, it would take days of playing for it to run out.

Have you downloaded i-tunes yet? Keep it plugged in while you do. Look in the left hand column for the name of your ipod. right-click and choose "sync". After it syncs, the menu should say "ok to disconnect". Make sure you have left it plugged in long enough to charge the battery.
http://www.apple.com/itunes/download/



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