Why won't my external hard drive turn on?

Question

For some reason, my External Hard Drive won't turn on. I have a 500GB Western Digital. It was working just fine a few hours ago, but now, when I go to turn on my laptop, the green ring on the front won't light up. I tried two different outlets and two different computers. What's going on? I've only had the hard rive for a few months. :(

Answer 1

1. turn everything off
2. check ALL cables. make sure everything is plugged in where it should be. (that's the problem 99% of the time)
3. turn on the power to the computer and external drive.
4. if it still doesn't work, your power supply may have gone bad. (It happens)

Answer 2

It could be just like the one I had for a few months. The power circuit on the hard drive went faulty and no power is getting to the drive. I even tore my external drive out out the case and tried it directly in the computer, nothing happened, deader than a door nail.

I am only assuming they outsourced to a different supplier for the electronics or their suppilier outsourced the work and they are getting bad quality products mad cheaper some where else. This is one reason I will not reccommend WD hard drives for any reason..

Answer 3

go to western digital support website and ask their support team, also look at the FAQ,,, on the website