2007-12-20 02:09:31 · 15 answers · asked by mary chilli 2 in Dining Out ➔ Other - Dining Out
Yes this has been tested out in court, which is why many restaurants show it as an"optional service charge" on the menu
2007-12-20 03:17:13 · answer #1 · answered by David S 7 · 1⤊ 1⤋
in Canada,if the added gratuity is known to you,ie. a sign or on the menu,then ,NO, you could not refuse, its part of the bill;just like the GST and the liquor tax,you cant say "I'm not paying that."most places the server receives the added $'s;but would tip out the kitchen,bar,bussers,hostesses,so if its $20,he/she is probably only keeping 10 to 15 dollars.some people like to give extra ,which is not uncommon.most places that have added grats our tourists stops[tourists like to not tip/or not tip well]or higher end restaurants which put a premium on service,or large parties[10 or more people,servers get screwed over often on big tables because everybody throws money in not knowing how much is their share,and because its a group thing,they can get away with skimping on the tip]
that being said;no one should leave the restaurant unhappy!any restaurants long term goal is a long term customer.
always talk to the manager that is why they are there,to ensure customers leave happy.they are typically more experienced and smoother at empathizing with customers,they also have the power to make things right!
most well run restaurants realize you came to be fed and served,and if those weren't up to standards,you didn't receive value for your dollar,and will do something to turn you around.
2007-12-20 08:04:21 · answer #2 · answered by ole man 4 · 0⤊ 0⤋
If you chose a restaurant that specifies a service charge/cover charge you cannot refuse to pay because you will either pay up front or it will be on your bill. Remember, this is your choice to go to this restaurant. A tip for the wait staff? That is up to you if you are pleased with your service.
Service charge is a management fee and enables you to use the facilities and is not intended to be a gratuity for your waiting staff.
2007-12-20 02:32:14 · answer #3 · answered by MYRA C 7 · 2⤊ 0⤋
If you are entirely dissatisfied with either the A the meal (and you have to actually NOT eat nearly the whole thing in order to make this claim) then you can refuse to pay for the entire meal
or B: be totally dissatisfied with the service ie the wrong food was delivered the waiter/ress was rude or clumsy spilled your food over you etc etc you can withhold payment of service charge and also make a claim for dry cleaning costs.
2007-12-20 02:20:37 · answer #4 · answered by bl_fkt 5 · 2⤊ 0⤋
In the US, I would refuse to pay the service charge, because it's not standard.
In Europe, I would refuse to tip because the service charge is more common.
2007-12-20 02:53:45 · answer #5 · answered by J B 3 · 1⤊ 1⤋
I always thought a service charge was added to the bill for a large party. I don't know how you get out of paying it.
2007-12-20 12:35:49 · answer #6 · answered by TABYS 6 · 0⤊ 0⤋
You don't have to pay a service charge if you don't think the service was up to it. You don't have to leave a tip either.
It's annoying that this is expected by them, i don't get tipped for doing my job!
2007-12-21 18:51:41 · answer #7 · answered by ChocLover 7 · 0⤊ 0⤋
A service charge is a tip. If you think it is too much/too little you can leave more or less. You dont have to pay the service charge or a tip.
2007-12-20 02:14:37 · answer #8 · answered by hiddenmyname 7 · 2⤊ 2⤋
Well it's the same thing and the waiter/waitress has agreed to the service charge system by working there so why contest it. Any 'over the service charge' could be given to the waiter directly.
2007-12-20 02:14:06 · answer #9 · answered by Anonymous · 3⤊ 0⤋
What service charge??? If you are talking about added gratuity - No unless you object prior to adding and have a legitimite complaint and take it up with manager
2007-12-20 02:53:08 · answer #10 · answered by tone 6 · 1⤊ 1⤋